Technology/Healthcare Delivery Lead Associate Manager, Payer

What you'll do

• Support workstreams within complex technology programs to ensure timely delivery aligned with client objectives.
• Create and maintain client-ready deliverables including program plans, status reports, and executive presentations.
• Gather and analyze business, operational, and technology requirements to provide actionable recommendations.
• Coordinate activities across onshore and offshore teams, including technology partners and client stakeholders.
• Track milestones, risks, issues, and dependencies while escalating concerns to program leadership.
• Facilitate working sessions to document decisions and follow through on assigned actions.
• Support testing, implementation readiness, deployment, and post-deployment optimization activities.
• Identify opportunities to improve delivery processes, team coordination, and overall deliverable quality.

What we're looking for

• Minimum of 4 years of experience supporting technology programs or application implementations.
• Minimum of 1 year of experience in the healthcare payer and/or Pharmacy Benefit Management (PBM) industry.
• Minimum of 1 year experience creating client-ready deliverables and communicating with business and technology stakeholders.
• Minimum of 1 year experience working within cross-functional teams and structured technology delivery methodologies like Agile and Scrum.
• Bachelor's degree or equivalent (minimum 12 years' work experience).
• Associate’s Degree with ' work experience.
• Experience supporting cloud, data, AI, or application modernization initiatives (preferred).
• Familiarity with major cloud platforms like Microsoft Azure, AWS, or Google Cloud (preferred).