Technology Support Director, Enterprise Software Vendor Management

JPMorgan Chase

Confirmed live 2 days ago High trust

Quick summary

Work type
On-site
Location
Jersey City, NJ
Posted
65 days ago
Freshness
Confirmed live 2 days ago

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Salary context

How this pay compares to similar roles

Similar $231k
$172k most similar roles pay here $293k

This listing doesn't post a salary. Most similar roles pay $191,675–$270,733.

Based on 238 similar postings.

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About JPMorgan Chase

JPMorgan Chase & Co. is a global financial services firm and one of the largest banks in the world, offering investment banking, commercial banking, asset management, and consumer financial services.

JPMorgan Chase currently has 1117 open roles on FindRole.

Listed pay typically runs $186,160–$215,000 across 7 roles with salary data.

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At a glance

TL;DR · Technology Support Director, Enterprise Software Vendor Management

As the Technology Support Director- Enterprise Software Vendor Management within the technology organization, you will lead a global team of vendor management, SAM, and FinOps professionals. You will own the end-to-end enterprise software vendor management strategy, including contract lifecycle management, negotiation frameworks, and strategic relationship governance for a portfolio of Tier 1 and Tier 2 vendors. Your daily responsibilities involve leading the SaaS FinOps practice to optimize spend, managing public cloud marketplace transactions across AWS, Azure, and Google Cloud, and overseeing multi-hundred-million-dollar software budgets. You will perform deal analysis, build-vs-buy assessments, and license reconciliation while ensuring compliance with ITAM standards. Key competencies include expertise in complex licensing models from vendors like Microsoft, Oracle, and Salesforce, high-stakes negotiation skills, financial acumen for variance analysis, and the ability to translate complex cost data into executive-ready business narratives.

What you'll do

  • Manage the end-to-end enterprise software vendor management strategy, including contract lifecycles and negotiation frameworks for global portfolios.
  • Lead the global SaaS FinOps practice to provide visibility into spend, utilization, and waste across business units.
  • Oversee internal billing and cost allocation models to ensure transparent charge-back systems for software assets.
  • Manage public cloud marketplace transactions to optimize committed spend and consolidated billing across AWS, Azure, and Google Cloud.
  • Conduct deal analysis and business case modeling for strategic investments, including TCO analysis and build-vs-buy assessments.
  • Manage the multi-hundred-million-dollar enterprise software budget, including annual planning, forecasting, and variance analysis.
  • Build and lead a high-performing global team of vendor management, SAM, and FinOps professionals.
  • Serve as the senior relationship owner for strategic vendors to manage executive engagement and secure commercial leverage.

What we're looking for

  • 15+ years of experience in enterprise software vendor management, SAM, IT sourcing, or FinOps in a large organization.
  • Experience managing and developing global, cross-functional teams across different geographies and time zones.
  • Expertise in enterprise software licensing models including perpetual, subscription, SaaS, and consumption-based agreements.
  • Proven success leading high-stakes negotiations for enterprise renewals and multi-year SaaS contracts.
  • Substantive FinOps knowledge regarding SaaS spend management, cost visibility, and charge-back modeling at scale.
  • Strong executive stakeholder engagement skills to influence C-suite leadership on investment decisions.
  • Financial acumen including managing large multi-currency budgets, forecasting, and variance analysis.
  • Experience establishing or maturing a Software Asset Management program in a Fortune 500 environment.

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