This role pays less than
98%
of similar roles. Most pay
$106,253–$143,738
— the shaded band above.
At the midpoint, this role pays about
$82k
versus about
$125k
for comparable roles.
Based on 240 similar postings.
Employer
About CrowdStrike
CrowdStrike is a leading American cybersecurity technology firm, specializing in cloud-native endpoint protection, threat intelligence, and incident response.
CrowdStrike currently has
21 open roles
on FindRole.
Listed pay typically runs
$140,000–$215,000
across 21 roles with salary data.
The Technology Support Associate joins the Information Technology Service Desk team to facilitate and troubleshoot internal systems, hardware, software, and network issues for company employees. This role involves providing front-line support through various channels, managing user accounts via identity and access management principles, preparing new hire equipment, and maintaining a knowledge base of documented procedures. The position requires proficiency in tools such as Zoom, Slack, Okta, Confluence, JIRA, and ServiceNow, alongside experience with Windows, macOS, and the Office Suite. Candidates must possess a strong understanding of network protocols like DNS, DHCP, and TCP/IP, while utilizing AI technologies to streamline workflows. The role operates within an information security environment, ensuring all technical support and infrastructure maintenance align with established ITIL best practices and corporate security standards to maintain seamless daily operations.
macOS
Windows
Okta
JAMF
Google Workspace
Microsoft 365
Slack
Zoom
Teams
VPN
Intune
NinjaOne
Jira
Linear
Asset Management
Identity and Access Management