Technical Support Engineer
Booz Allen Hamilton
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Market check
How this pay compares to similar roles
This role pays less than 80% of similar roles. Most pay $110,671–$152,062 — the shaded band above. At the midpoint, this role pays about $103k versus about $131k for comparable roles.
Based on 240 similar postings.
Employer
Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations.
Leidos currently has 259 open roles on FindRole.
Listed pay typically runs $92,300–$166,850 across 239 roles with salary data.
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At a glance
Technical Support Specialist works within the Civil Group to provide critical technical support for security detection and automation systems used in aviation, ports, and borders. The role involves resolving complex issues related to Explosive Trace Detection (ETD), Explosive Detection Systems (EDS), and Checkpoint Security Screening systems. Day-to-day responsibilities include providing second-level technical support via phone and email, mentoring field service teams, performing site audits, and conducting maintenance on integrated hardware and software. The position requires extensive experience with eXaminer 3DX and Reveal CT80 systems, as well as proficiency in computer networking, MS Office Suite, and electrical assembly. This role addresses the technical challenge of improving operational availability and mean time between critical failures for security infrastructure while ensuring compliance with contractual service level agreements for government and commercial customers across the Americas.
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