This listing doesn't post a salary. Most similar roles pay
$105,307–$162,000.
Based on 239 similar postings.
Employer
About Fortinet
Fortinet is a US-based cybersecurity company best known for its FortiGate next-generation firewalls. It sells a broad security platform spanning network security, SD-WAN, endpoint protection, cloud security, and SIEM/SOC operations.
Fortinet currently has
43 open roles
on FindRole.
Listed pay typically runs
$179,000–$219,000
across 35 roles with salary data.
The Technical Support Specialist joins the support team to provide technical help for Centralized Management and SOC Solutions, specifically FortiAnalyzer for logging and reporting and FortiManager for configuration management. This role involves providing direct web and telephone support, troubleshooting issues, recommending corrective actions, and educating customers on networking and product knowledge. The specialist will also collaborate with QA and software development teams to replicate customer environments using lab equipment to identify bugs. Key technical requirements include a strong understanding of TCP/IP, routing protocols, L2/L3 switches, and experience with firewalls and VPN gateways. Preferred skills include SQL syntax, VM or cloud environments, and Linux administration using YAML. The role focuses on resolving complex networking and security problems while providing knowledge transfer to peer engineers within the network security domain.
Linux
Windows
Agile
Scrum
Scripting
Firewalls
ACAS
STIGs
MACE
VRSG
Configuration Management
Technical Documentation
Distributed Systems
Simulation Systems
Windows
Linux
Agile
Scrum
Firewalls
ACAS
STIGs
MACE
VRSG
Scripting
Configuration Management
Technical Documentation
Simulation Systems
Distributed Systems
SQL
Tableau
Power BI
Business Objects
Microsoft Excel
VBA
Data Visualization
Business Intelligence
Relational Databases
API
Data Modeling
Reporting Automation
Data Validation