This role pays more than
60%
of similar roles. Most pay
$149,500–$219,962
— the shaded band above.
At the midpoint, this role pays about
$204k
versus about
$185k
for comparable roles.
Based on 240 similar postings.
Employer
About Microsoft
Microsoft Corporation is a global technology leader producing software, hardware, and cloud services including Windows, Office 365, Azure cloud platform, Xbox gaming, and Surface devices. Industry: Software & Cloud Computing
Microsoft currently has
598 open roles
on FindRole.
Listed pay typically runs
$119,800–$234,700
across 586 roles with salary data.
As a Principal Technical Support Engineer within the Customer Service & Support team, you will serve as a recognized authority driving the strategic agenda for AI programs across various divisions. You will be responsible for defining organization-wide Responsible AI, evaluation, and model-governance standards while ensuring teams meet performance and safety requirements throughout the AI lifecycle. Your daily work involves orchestrating complex initiatives that span multiple organizations, influencing engineering and executive stakeholders on architecture and roadmaps, and overseeing end-to-end delivery. You will provide expert leadership in the LLM and agentic stack, data and evaluation strategy, model-risk management, and the economics of production AI systems. This role addresses the technical challenges of scaling AI transformation by establishing governance frameworks and providing high-level technical guidance to resolve complex issues for enterprise customers.
Artificial Intelligence
Machine Learning
Automation
Microsoft 365
SharePoint
Teams
Low-code/No-code
Agile
Scrum
Data Management
Systems Analysis
Business Analysis
Technology Governance
Post-Silicon Validation
Computer Architecture
Firmware
BIOS
Linux
Windows
VMware
KVM
Hyper-V
System Validation
Debug Methodologies
Version Control Systems
Root Cause Analysis
EPYC
Instinct