This role pays less than
99%
of similar roles. Most pay
$121,700–$184,912
— the shaded band above.
At the midpoint, this role pays about
$76k
versus about
$153k
for comparable roles.
Based on 240 similar postings.
Employer
About Dell Technologies
Dell Technologies is a US-based technology company that designs and sells PCs, servers, storage and networking hardware, along with related software and IT services. Its product lines include the XPS, Latitude and Alienware PCs and the PowerEdge server and PowerStore storage families.
Dell Technologies currently has
64 open roles
on FindRole.
Listed pay typically runs
$170,850–$231,000
across 61 roles with salary data.
Technical Support Engineer 2 - PowerEdge XE will join the Solutions Support as a Service team to provide high-level technical assistance for the PowerEdge XE server portfolio. In this role, you will take ownership of sophisticated customer-reported issues across web, phone, chat, and email channels while collaborating with engineering and multi-functional teams to resolve complex problems. You will be responsible for diagnosing issues, documenting findings to improve product quality, and ensuring timely communication throughout the resolution process. The position requires deep troubleshooting knowledge, experience in Linux environments including RHEL and Ubuntu, and proficiency with Dell and vendor diagnostic utilities. This role focuses on solving critical technical challenges related to the installation, operation, configuration, and customization of PowerEdge XE servers within a fast-paced environment to ensure operational excellence and product reliability.
Linux
Windows
Agile
Scrum
Scripting
Firewalls
ACAS
STIGs
MACE
VRSG
Configuration Management
Technical Documentation
Simulation Systems
Distributed Systems
Windows
Linux
Agile
Scrum
Firewalls
ACAS
STIGs
MACE
VRSG
Scripting
Configuration Management
Technical Documentation
Simulation Systems
Distributed Systems