Technical Account Manager 2

Datadog

Confirmed live today High trust
Hybrid

Quick summary

Work type
Hybrid
Location
San Francisco, CA
Salary
$101,000–$134,000 / yr
Posted
5 days ago
Freshness
Confirmed live today
Nearby
99+ roles within 25 mi

Market check

Salary context

Below market

How this pay compares to similar roles

Similar $173k
This role $118k
$89k $217k
below market most similar roles pay here above market

This role pays less than 91% of similar roles. Most pay $149,506–$196,401 — the blue band above. At the midpoint, this role pays about $118k versus about $173k for comparable roles.

Based on 240 similar postings.

Employer

About Datadog

Datadog, Inc. is an American company that provides an observability service for cloud-scale applications, providing monitoring of servers, databases, tools, and services, through a SaaS-based data analytics platform.

Datadog currently has 61 open roles on FindRole.

Listed pay typically runs $192,000–$240,000 across 61 roles with salary data.

Most-posted roles

View all roles at Datadog

At a glance

TL;DR · Technical Account Manager 2

Role Posting Log in to save

The Technical Account Manager 2 joins the technical solutions team to serve as a trusted advisor for large customers. This role involves providing hands-on technical services, supporting product adoption, and offering guidance on the comprehensive suite of products. You will analyze customer IT operations environments to provide recommendations that maximize value, advocate for customer goals by suggesting configuration changes, and participate in monthly and quarterly business reviews. Key responsibilities include collaborating with product management and engineering teams to identify new features. Required skills include experience with AWS, Azure, or GCP, and proficiency in scripting languages like Python, Javascript, Ruby, Perl, Go, or PHP. You must also be skilled in CI/CD tools like Jenkins or Gitlab, containerization tools like Docker or Kubernetes, and daily use of AI tools.

Skills

Datadog AWS Azure GCP Python JavaScript Ruby Perl Go PHP Chef Puppet CI/CD Jenkins GitLab Docker Kubernetes Rancher Cloud Monitoring AI Tools

What you'll do

  • Advise customers on technical support and product adoption during pre-sales, post-sales, and renewal processes.
  • Analyze customer IT operations environments to provide recommendations that maximize Datadog's value.
  • Suggest process changes, configurations, and new features to meet specific customer goals and use cases.
  • Prepare for and participate in Monthly and Quarterly Business Reviews with customers.
  • Work with product management and engineering teams to identify new features and products.
  • Develop and evolve best practices for technical product adoption and customer success.

What we're looking for

  • Have a solid technical grounding and hands-on experience of IT Operations.
  • Have hands-on experience with AWS, Azure, or GCP.
  • Be comfortable with scripting languages such as Python, Javascript, Ruby, Perl, Go, PHP, or Chef/Puppet.
  • Be skilled in using CI/CD tools such as Jenkins or Gitlab.
  • Have knowledge of containerization tools such as Docker, Kubernetes, or Rancher.
  • Have previous experience working as a TAM supporting mid-market and/or Enterprise customers in the cloud space.
  • Be experienced using Datadog and/or other cloud monitoring tools.
  • Be a fluent, daily user of AI tools to build custom skills, prompts, or automations.

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