Systems Engineering Associate

Salesforce

Confirmed live yesterday High trust
Remote

Quick summary

Work type
Remote
Location
Herndon, VA
Salary
$111,000–$122,000 / yr
Posted
64 days ago
Freshness
Confirmed live yesterday

Market check

Salary context

Below market

How this pay compares to similar roles

Similar $172k
This role $116k
$99k most similar roles pay here $222k

This role pays less than 92% of similar roles. Most pay $142,500–$202,500 — the shaded band above. At the midpoint, this role pays about $116k versus about $172k for comparable roles.

Based on 240 similar postings.

Employer

About Salesforce

Salesforce is the world''s leading customer relationship management (CRM) platform, offering cloud-based software for sales, service, marketing, analytics, and application development. Industry: Enterprise Software & Cloud Computing

Salesforce currently has 106 open roles on FindRole.

Listed pay typically runs $148,500–$260,100 across 98 roles with salary data.

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At a glance

TL;DR · Systems Engineering Associate

Systems Engineering Associate - GovCloud [Salesforce National Security] joins the Site Reliability organization to ensure cloud service availability and data security. This role involves monitoring systems, detecting and resolving incidents within minutes, and performing proactive maintenance through automation, self-healing initiatives, and destructive testing. The engineer will manage large-scale production environments, participate in root cause analyses, and reduce operational toil by improving internal processes. Key technical requirements include expertise in TCP/IP networking protocols, Unix variants like Red Hat Enterprise Linux and Solaris, and experience with AWS infrastructure. Candidates must be proficient in scripting languages such as Python or Go, while familiarity with Chef, Puppet, Jenkins, and Kubernetes is preferred. The role addresses the critical challenge of maintaining high-performance, customer-facing services within a secure government cloud environment requiring specific security clearances and 24/7 operational readiness.

What you'll do

  • Detect and resolve service-impacting incidents within minutes to ensure high availability of customer-facing systems.
  • Perform technical reviews and participate in Root Cause Analysis (RCA) for major production incidents.
  • Automate the detection and resolution of recurring issues in the production environment to reduce engineering toil.
  • Monitor cloud service health and proactively address performance issues before they impact customers.
  • Implement self-healing, resiliency initiatives, and destructive testing to secure data and infrastructure.
  • Manage large-scale production systems using Linux/Unix environments and AWS-based infrastructure.
  • Develop scripts in Python or Go to improve operational processes and system automation.
  • Maintain compliance with internal policies while managing 24/7 site reliability operations.

What we're looking for

  • Must be a U.S. citizen (born or naturalized) who does not hold dual citizenship.
  • Must possess an active TS/SCI with polygraph security clearance.
  • A related technical degree is required.
  • Experience in systems engineering for enterprise-scale internet service engineering or support roles is required.
  • Expertise in TCP/IP technologies, including networking protocols and network programming, is required.
  • Expertise in CLI enterprise support of Unix variants (Linux, Solaris, BSD) with significant Red Hat Enterprise Linux experience is required.
  • Experience in incident management and a solid understanding of ITIL service operations are required.
  • Ability to write scripts in Python, Go, or other languages is required.

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