System Support Technician Apprentice

IBM

Confirmed live 2 days ago High trust

Quick summary

Work type
On-site
Location
Posted
16 days ago
Freshness
Confirmed live 2 days ago

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Salary context

How this pay compares to similar roles

Similar $131k
$91k most similar roles pay here $171k

This listing doesn't post a salary. Most similar roles pay $99,342–$163,337.

Based on 240 similar postings.

Employer

About IBM

IBM is a US-based global technology company providing hybrid cloud, AI, consulting, enterprise software, and IT infrastructure products and services.

IBM currently has 506 open roles on FindRole.

Listed pay typically runs $174,632–$197,165 across 5 roles with salary data.

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At a glance

TL;DR · System Support Technician Apprentice

As a System Support Tech Apprentice, you will join a team of experienced engineers and mentors to support client systems while progressing through a structured, Department of Labor-recognized apprenticeship program. You will apply your hardware knowledge using modern tools and technologies to solve infrastructure challenges. Your daily work involves hands-on application within project teams to develop core competencies in server or storage management, general networking, and infrastructure fundamentals. The role requires you to utilize skills in troubleshooting, data analysis, and collaborative teamwork while maintaining an organized workflow. Candidates should possess familiarity with operating systems such as Windows or Linux. This position focuses on the technical domain of managing complex infrastructure for clients, specifically addressing issues related to server and storage environments within a professional technical support framework.

What you'll do

  • Support client systems under the guidance of experienced engineers and mentors.
  • Apply hardware knowledge using modern tools and technologies to resolve technical issues.
  • Complete required learning hours and on-the-job training to earn a national apprenticeship credential.
  • Progress through a personal skills roadmap by demonstrating new competencies in project teams.
  • Perform hands-on troubleshooting for server, storage, and networking infrastructure.
  • Manage operating systems such as Windows and Linux within the production environment.
  • Execute technical tasks in an organized manner while maintaining high attention to detail.

What we're looking for

  • Must possess a High School Diploma or GED.
  • An Associate's Degree or College Diploma is preferred.
  • Must have the ability to work without current or future visa sponsorship.
  • Willingness to complete all requirements of the formal apprenticeship program.
  • Knowledge or experience in operating systems such as Windows or Linux.
  • Knowledge or experience in general networking and infrastructure fundamentals.
  • Knowledge or experience in server or storage management.
  • No Visa sponsorship is available.

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