This role pays less than
98%
of similar roles. Most pay
$152,000–$177,900
— the shaded band above.
At the midpoint, this role pays about
$128k
versus about
$165k
for comparable roles.
Based on 240 similar postings.
Employer
About Amazon Inc
Amazon Inc. is the world''s largest e-commerce and cloud computing company, operating the Amazon marketplace, AWS cloud platform, Prime subscription services, Alexa voice AI, and logistics infrastructure. Industry: E-Commerce & Cloud Computing
Amazon Inc currently has
457 open roles
on FindRole.
Listed pay typically runs
$143,700–$194,400
across 447 roles with salary data.
Support Engineer, Amazon Leo Enterprise Customer Support is a specialized role within the Amazon Leo team focused on resolving complex networking issues for a space-based global network. You will serve as a subject matter expert to resolve high-severity cases involving routing anomalies, BGP peering failures, DNS issues, and connectivity degradation. Day-to-day responsibilities include performing root cause analysis, developing troubleshooting playbooks, mentoring junior engineers, and managing customer escalations during major incidents. The role requires deep expertise in ISP network operations, including experience with SD-WAN platforms, internet routing protocols like BGP, OSPF, and IS-IS, and tools such as tcpdump, traceroute, and mtr. You will also utilize AWS networking services and potentially leverage automation tools like Python or Ansible to resolve technical challenges related to global internet reachability and infrastructure connectivity.