This role pays less than
98%
of similar roles. Most pay
$152,000–$177,900
— the shaded band above.
At the midpoint, this role pays about
$128k
versus about
$165k
for comparable roles.
Based on 240 similar postings.
Employer
About Amazon Inc
Amazon Inc. is the world''s largest e-commerce and cloud computing company, operating the Amazon marketplace, AWS cloud platform, Prime subscription services, Alexa voice AI, and logistics infrastructure. Industry: E-Commerce & Cloud Computing
Amazon Inc currently has
457 open roles
on FindRole.
Listed pay typically runs
$143,700–$194,400
across 447 roles with salary data.
Support Engineer, Amazon Leo Enterprise Customer Support serves as a subject matter expert within the enterprise customer support team to resolve complex networking issues for a space-based global network. The role involves managing high-severity incidents, performing root cause analysis, and troubleshooting critical infrastructure problems such as BGP peering failures, routing anomalies, DNS issues, and connectivity degradation across ISP backbones. You will build technical playbooks, mentor junior engineers, and develop automation tools to improve resolution times. Required skills include proficiency in protocols like TCP/IP, BGP, OSPF, and IS-IS, alongside experience with SD-WAN platforms and AWS networking services. Candidates must be skilled with tools such as tcpdump, traceroute, and mtr. The role addresses the technical challenges of maintaining reliable internet reachability and performance for a large-scale satellite constellation providing global broadband access.