Support Engineer, Enterprise Customer Support
Amazon Inc
Quick summary
Market check
How this pay compares to similar roles
This role pays less than 99% of similar roles. Most pay $152,000–$177,900 — the shaded band above. At the midpoint, this role pays about $128k versus about $165k for comparable roles.
Based on 240 similar postings.
Employer
Amazon Inc. is the world''s largest e-commerce and cloud computing company, operating the Amazon marketplace, AWS cloud platform, Prime subscription services, Alexa voice AI, and logistics infrastructure. Industry: E-Commerce & Cloud Computing
Amazon Inc currently has 457 open roles on FindRole.
Listed pay typically runs $143,700–$194,400 across 447 roles with salary data.
Most-posted roles
At a glance
Support Engineer, Amazon Leo joins the Amazon Leo Productivity Services team to provide operational support and administration for enterprise productivity platforms. The role involves managing Atlassian tools like Jira, Confluence, and Jira Service Management, alongside Jama Requirements Management, TestRail, and SmartsheetGov across on-premise, AWS cloud-hosted, and SaaS environments. Responsibilities include troubleshooting technical issues, coordinating with vendors, implementing automation and integrations, and performing access control audits. The candidate will utilize scripting languages such as Python, Groovy, or Bash to enhance platform performance and user experience. This position supports critical infrastructure for the Amazon Leo low Earth orbit satellite broadband network, specifically managing systems that facilitate commercial and government programs. The work involves maintaining high availability and security for mission-critical data within a regulated environment involving export-controlled information to support global connectivity goals.
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