This role pays less than
86%
of similar roles. Most pay
$155,450–$182,925
— the shaded band above.
At the midpoint, this role pays about
$142k
versus about
$169k
for comparable roles.
Based on 240 similar postings.
Employer
About Amazon Inc
Amazon Inc. is the world''s largest e-commerce and cloud computing company, operating the Amazon marketplace, AWS cloud platform, Prime subscription services, Alexa voice AI, and logistics infrastructure. Industry: E-Commerce & Cloud Computing
Amazon Inc currently has
457 open roles
on FindRole.
Listed pay typically runs
$143,700–$194,400
across 447 roles with salary data.
Lead Support Engineer, Mobility, Amazon LEO Enterprise Customer Support serves as the senior technical lead for enterprise and mobility satellite connectivity customers. Joining the Enterprise & Mobility Support team, you will define the product support layer for fleet monitoring, tooling, and in-service operations. You will build playbooks, establish fault taxonomies, determine telemetry data points, and manage a team of Support Engineers while overseeing workload assignment and mentoring. Responsibilities include conducting root cause analysis, performing MTBF analysis, and authoring troubleshooting SOPs to improve reliability. The role requires expertise in satellite communications, Linux-based system diagnostics, log analysis, network troubleshooting including TCP/IP, DNS, DHCP, and VLANs, and RF troubleshooting such as VSWR and insertion loss testing. You will solve complex technical challenges involving hardware, software, and ground infrastructure to ensure reliable connectivity for customers in areas lacking traditional infrastructure.