Strategy and Operations Lead, Deal Pricing

What you'll do

• Translate high-level annual goals into actionable quarterly OKRs and track progress through measurable metrics.
• Manage the team's operating rhythm by facilitating MBRs, QBRs, and leadership syncs to unblock cross-functional dependencies.
• Analyze functional performance data to inform pricing strategy and executive decision-making.
• Define and enforce service level agreements (SLAs) between sales teams and risk-mitigation functions like Finance and Treasury.
• Build and maintain a centralized "Deal Pricing Playbook" containing standard operating procedures and commercial guidelines.
• Develop self-service guides to empower the Sales team to execute simple deals independently.
• Lead the evolution of CRM and CPQ systems to automate manual, spreadsheet-based pricing workflows.
• Identify and implement AI and LLM solutions to automate documentation and extract data from unstructured communications.

What we're looking for

• Bachelor’s degree in Business Administration, Operations Management, Finance, Economics, Management, or a related field.
• 6–8+ years of experience in BizOps, Sales and Revenue Operations, Management Consulting, or as a Chief of Staff for a high-growth GTM team.
• Practical experience using generative AI tools and advanced prompting techniques to accelerate work.
• Technical savvy to navigate data structures and AI orchestration tools to build prototypes independently.
• Proven experience translating corporate strategy into operational execution frameworks like OKRs and KPIs.
• Outstanding written communication skills for creating professional playbooks and memos.
• Track record of mapping complex processes, identifying friction, and redesigning workflows to improve cycle times.
• Strong understanding of GTM tech stacks including Salesforce, CPQ, and workflow automation.