Staff Engineer - IVR

GEICO

Confirmed live yesterday High trust
Remote

Quick summary

Work type
Remote
Location
Palo Alto, CADallas, TXBethesda, MDSeattle, WA
Salary
$115,000–$230,000 / yr
Posted
63 days ago
Freshness
Confirmed live yesterday

Market check

Salary context

Below market

How this pay compares to similar roles

Similar $197k
This role $172k
$100k most similar roles pay here $257k

This role pays less than 74% of similar roles. Most pay $172,500–$222,000 — the shaded band above. At the midpoint, this role pays about $172k versus about $197k for comparable roles.

Based on 240 similar postings.

Employer

About GEICO

GEICO (Government Employees Insurance Company) is one of the largest auto insurers in the United States, offering affordable auto, home, renters, and other personal insurance products. Industry: Insurance

GEICO currently has 68 open roles on FindRole.

Listed pay typically runs $112,500–$230,000 across 68 roles with salary data.

Most-posted roles

View all roles at GEICO

At a glance

TL;DR · Staff Engineer - IVR

Staff Engineer - IVR joins the Service Engineering team to develop large-scale, distributed AI applications that power customer self-service across voice, IVR, and chat channels. This role involves designing and deploying multi-agent systems to improve automation and collaborative decision-making while ensuring system reliability and performance through robust architecture and monitoring. The engineer will collaborate with cross-functional teams to translate business requirements into scalable AI/ML solutions for natural language processing, speech recognition, and intelligent automation. Key technologies include Python, Java, C++, SQL, NoSQL databases, and Docker or Kubernetes for container orchestration. Candidates must be proficient in Azure tools, PowerShell scripting, and micro-services oriented architecture with REST APIs. The role focuses on solving the technical challenge of enhancing self-service rates through advanced AI models like LLMs within a high-growth environment requiring expertise in infrastructure as code and continuous delivery.

What does a Engineer earn in California?

Median $208000 from 94 postings across 22 companies.

See salary data

What you'll do

  • Design, develop, and deploy large-scale distributed AI applications to power customer self-service across voice, IVR, and chat channels.
  • Build and optimize multi-agent systems to enable intelligent, collaborative decision-making for improved automation.
  • Translate business requirements into scalable AI/ML solutions by collaborating with cross-functional engineering and product teams.
  • Ensure system reliability, scalability, and performance through best practices in architecture, testing, and monitoring.
  • Research and integrate innovative AI and distributed systems technologies into the production environment.
  • Develop microservices-oriented architectures and extensible REST APIs to support high-growth business needs.
  • Manage infrastructure using container orchestration tools like Docker and Kubernetes within Azure cloud environments.

What we're looking for

  • Bachelor's degree in Computer Science, Information Systems, or equivalent education/experience.
  • 6+ years of professional software development experience within a Python or Java framework.
  • 4+ years of experience with open-source frameworks.
  • 3+ years of experience with architecture and design.
  • 3+ years of experience with AWS, GCP, Azure, or another cloud service.
  • Proficiency in modern AI/ML frameworks like TensorFlow or PyTorch and languages such as Python, Java, or C++.
  • Experience designing and deploying large-scale distributed systems and LLMs in production environments.
  • Expertise in micro-services architecture, REST APIs, container orchestration (Docker/Kubernetes), and PowerShell scripting.

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