Senior Technical Support Engineer

Pinterest

Confirmed live today High trust
Remote

Quick summary

Work type
Remote
Location
Remote
Salary
$123,684–$254,644 / yr
Posted
3 days ago
Freshness
Confirmed live today

Market check

Salary context

Above market

How this pay compares to similar roles

Similar $155k
This role $189k
$101k $271k
below market most similar roles pay here above market

This role pays more than 74% of similar roles. Most pay $118,824–$192,087 — the blue band above. At the midpoint, this role pays about $189k versus about $155k for comparable roles.

Based on 240 similar postings.

Employer

About Pinterest

Pinterest is a visual discovery and inspiration platform where people find ideas for home, style, recipes, and more. It serves hundreds of millions of users worldwide through its image and video pinboard product.

Pinterest currently has 79 open roles on FindRole.

Listed pay typically runs $177,185–$339,078 across 73 roles with salary data.

Most-posted roles

View all roles at Pinterest

At a glance

TL;DR · Senior Technical Support Engineer

The Sr. Technical Support Engineer joins the PinTech team to support diverse partnerships across Enterprise, Adtech, Shopping, and Growth products. In this role, you will serve as a subject matter expert on the Pinterest API and partner integrations, leading the definition and broad-scale adoption of integration products. You will own technical relationships with Tier 1 partners, providing bespoke support and leading complex engineering projects including new API launches and high-impact bug fixes. Day-to-day tasks involve developing performance monitoring systems, mentoring junior members, and shipping AI-driven automations. Required skills include experience integrating external APIs at scale using SDKs, writing complex scripts in Python or shell scripting languages, and managing technical partner calls. You will solve technical problems to ensure high availability for various business solutions.

What you'll do

  • Serve as a subject matter expert on Pinterest APIs and partner integrations.
  • Manage technical relationships with Tier 1 partners and Enterprise Advertisers to drive complex projects end-to-end.
  • Provide proactive and reactive technical support through dedicated and scaled channels.
  • Lead the development of large-scale integration builds, new API launches, and high-impact bug fixes.
  • Develop and maintain performance and quality monitoring systems for partner integrations.
  • Collaborate with Product Management and Engineering to tailor products based on specific partner requirements.
  • Define internal tools, processes, and documentation frameworks for the team.
  • Identify and implement AI-driven solutions and automations to scale support and operations.

What we're looking for

  • 4+ years of Support, Solution, Partner Engineering, or integration experience.
  • Experience leading technical partner and client calls.
  • Experience integrating external APIs at scale using SDKs or custom client code.
  • Proficiency in a programming language such as Python or shell scripting for data manipulation.
  • Ability to leverage AI to enhance work quality and champion AI experimentation.
  • Bachelor’s degree in a relevant field or equivalent experience.
  • Must be a US-based applicant.

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