Senior Product Support Engineer

Philips

Quick summary

Work type
On-site
Location
Cambridge, MA
Salary
$142,000–$227,000 / yr
Posted
4 days ago
Nearby
99+ roles within 25 mi

Market check

Salary context

Competitive pay

How this pay compares to similar roles

Similar $172k
This role $184k
$132k most similar roles pay here $237k

This role pays more than 65% of similar roles. Most pay $146,500–$198,237 — the shaded band above. At the midpoint, this role pays about $184k versus about $172k for comparable roles.

Based on 240 similar postings.

Employer

About Philips

Royal Philips (founded 1891) is a leading Dutch health technology company focused on improving well-being through innovation, transitioning from a diversified electronics giant to a specialist in healthcare, imaging, patient monitoring, and personal health.

Philips currently has 11 open roles on FindRole.

Listed pay typically runs $115,000–$182,000 across 11 roles with salary data.

Most-posted roles

View all roles at Philips

At a glance

TL;DR · Senior Product Support Engineer

Role Posting Log in to save

As a Sr. Product Support Engineer at Philips Connected Care, you will lead the design and deployment of complex infrastructure solutions for healthcare clients, aligning technical architectures with business objectives and industry best practices. Your responsibilities include implementing advanced infrastructure environments, troubleshooting highly complex issues, and maintaining robust configuration management processes. You will collaborate closely with stakeholders to define system architectures and recommend deployment strategies while staying current with emerging technologies and trends in the health tech sector. The ideal candidate has over 8 years of experience in Infrastructure Engineering Support or related fields within healthcare settings, proficiency in SQL, Microsoft OS, Linux, and Citrix, and a strong background in managing multiple projects simultaneously in a customer-facing environment.

Skills

SQL Microsoft OS Linux Citrix XML DICOM CI/CD Terraform AWS Kubernetes Docker Prometheus Grafana PostgreSQL Python Go

What you'll do

  • Leads design and deployment of complex infrastructure solutions aligning with client needs.
  • Troubleshoots highly complex infrastructure issues through root cause analysis.
  • Implements and optimizes advanced infrastructure environments for seamless interoperability.
  • Establishes robust configuration management processes to ensure stability across systems.
  • Champions continuous improvement by staying updated on emerging technologies and trends.

What we're looking for

  • 8+ years of experience in Infrastructure Engineering Support or related fields.
  • Proficiency in SQL, Microsoft OS, Linux, and Citrix.
  • Ability to manage multiple complex projects simultaneously.
  • Experience supporting XML and DICOM interfaces.
  • Bachelor's or master's degree in Computer Science or a related field.
  • Strong collaboration skills with cross-functional teams.
  • Expertise in troubleshooting highly complex infrastructure issues.

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