Software Product Support Engineer

Lam Research

Quick summary

Work type: On-site
Location: Tualatin, OR
Posted: 9 days ago
Closes: Dec 2, 2026
Nearby: 99+ roles within 25 mi

Market check

Salary context

How this pay compares to similar roles

Similar $170k

$130k most similar roles pay here $213k

This listing doesn't post a salary. Most similar roles pay $139,075–$201,365.

Based on 240 similar postings.

Employer

About Lam Research

Lam Research Corporation is a leading American supplier of wafer-fabrication equipment and services to the global semiconductor industry.

Lam Research currently has 379 open roles on FindRole.

Listed pay typically runs $105,000–$231,000 across 185 roles with salary data.

Most-posted roles

View all roles at Lam Research

At a glance

TL;DR · Software Product Support Engineer

Apply Now Log in to save

As a Software Engineer at Lam, you will join our centralized software engineering team, working across the company’s extensive portfolio of Etch/Deposition tools. Your role involves providing critical support for field-deployed software applications, managing customer escalations through detailed spec reviews and solution deliverables, and collaborating with cross-functional teams to resolve complex issues. You’ll engage in hands-on troubleshooting, software installation, and documentation creation while participating in technical reviews such as Concept Feasibility and Customer Escalation meetings. The ideal candidate has a Master’s degree or equivalent experience in Computer Science, along with 6-8 years of industry experience, particularly in semiconductor equipment support. Proficiency in distributed embedded control systems is preferred, alongside strong communication skills and a track record of R&D and customer-facing assignments.

Skills

Python C++ Java Git JIRA Docker AWS Linux SQL PostgreSQL CI/CD Kubernetes Terraform Scrum

What you'll do

Provide software support for Etch/Deposition tools and associated applications.
Troubleshoot and debug software issues, analyzing logs and reviewing code.
Create technical documentation and conduct training sessions for customers.
Evaluate software/hardware integration in Fremont labs during development phases.
Participate in technical reviews like Concept Feasibility and Customer Escalation meetings.
Manage project activities including planning, follow-up, and stakeholder communication.

What we're looking for

6+ years of industry experience in software engineering or equivalent education.
Expertise in troubleshooting and debugging complex software issues.
Experience supporting semiconductor equipment at customer facilities.
Strong background in distributed embedded control systems.
Proven ability to collaborate with cross-functional teams on technical projects.
Excellent oral and written communication skills for presentations and documentation.
Prior involvement in R&D, new product development, and customer-facing roles.

#Product Software Engineer

Qualcomm

San Diego, CA 41 days ago $111,300–$166,900

Linux Android Python Git Kubernetes PyTorch CentOS RHEL Ubuntu TRACE32 OpenOCD JTAG ADB DCPerf VectorDBBench CI/CD PostgreSQL ARM x86 RISC-V Docker

Save