Senior Legal Technology Operations Manager

What you'll do

• Develop complex applications and technical solutions using low-code, no-code, and AI tools for legal practice areas.
• Identify operational friction points and create requirements frameworks to address both current issues and long-term goals.
• Manage the full technology roadmap by defining priorities, sequencing initiatives, and coordinating resources.
• Partner with IT, Legal Ops, and external vendors to fulfill specific technical needs of the legal team.
• Track adoption outcomes and identify barriers to technology utilization for leadership review.
• Translate ambiguous business needs into structured, executable project plans and technical solutions.
• Serve as the primary liaison between legal practitioners and the broader Legal Ops infrastructure.

What we're looking for

• Must have a Bachelor's degree and 5 years of related work experience or an equivalent combination of education and experience.
• Must have 4-7 years of hands-on experience with low-code/no-code development platforms and workflow automation tools.
• Must have hands-on experience using AI assistants and LLM-based tools like Claude, ChatGPT, or Microsoft Copilot.
• Must possess skills in technology roadmap development, requirements gathering, stakeholder management, and program management.
• Must be proficient in solution design, change management, and workflow automation.
• Preferred: 4-7 years of consulting and legal operations experience.
• Preferred: 4-7 years of technical program management experience managing complex, cross-functional programs.
• Authorized to work in the United States.