This role pays less than
56%
of similar roles. Most pay
$155,750–$221,000
— the shaded band above.
At the midpoint, this role pays about
$179k
versus about
$188k
for comparable roles.
Based on 239 similar postings.
Employer
About Okta Inc
Okta, Inc. is an American identity and access management company based in San Francisco. It provides cloud software that helps companies manage and secure user authentication into applications, and for developers to build identity controls into applications, websites, web services, and devices.[
Okta Inc currently has
137 open roles
on FindRole.
Listed pay typically runs
$174,000–$239,000
across 137 roles with salary data.
The Sr. Customer Success Manager joins the Enterprise Sector team to drive growth and retention by aligning company innovations with customer business objectives. In this role, you will serve as a strategic advisor, building C-level relationships to translate complex technical concepts into actionable outcomes. Day-to-day responsibilities include designing proactive success plans, conducting Strategic Business Reviews, and collaborating cross-functionally with Sales, Support, Engineering, and Product teams to resolve escalations and identify expansion opportunities. You will also gather customer feedback to influence product evolution and guide clients toward adopting agentic capabilities. The ideal candidate possesses strong emotional intelligence, analytical skills, and experience managing large, complex enterprise accounts for SaaS-based technical products. Preferred qualifications include expertise in enterprise security tools and the ability to communicate effectively with executive stakeholders to ensure a high return on investment.