This role pays less than
73%
of similar roles. Most pay
$152,135–$205,150
— the shaded band above.
At the midpoint, this role pays about
$154k
versus about
$179k
for comparable roles.
Based on 240 similar postings.
Employer
About Okta Inc
Okta, Inc. is an American identity and access management company based in San Francisco. It provides cloud software that helps companies manage and secure user authentication into applications, and for developers to build identity controls into applications, websites, web services, and devices.[
Okta Inc currently has
137 open roles
on FindRole.
Listed pay typically runs
$174,000–$239,000
across 137 roles with salary data.
The Customer Success Manager joins the Commercial Sector team to drive growth and retention by serving as a strategic advisor for valued customers. In this role, you will manage complex enterprise relationships, translate technical concepts into actionable business outcomes, and develop proactive success plans including Strategic Business Reviews with clear KPIs. You will collaborate cross-functionally with Sales, Support, Engineering, and Product teams to resolve escalations, gather customer feedback, and identify expansion opportunities while promoting agentic capabilities. The ideal candidate possesses over three years of experience in customer success or consulting for SaaS-based technical enterprise products. Key competencies include high emotional intelligence, executive stakeholder development, and strong analytical skills. You will navigate the identity security domain, specifically focusing on providing a trusted infrastructure that allows organizations to safely adopt technologies like AI.