below marketmost similar roles pay hereabove market
This role pays less than
85%
of similar roles. Most pay
$162,500–$218,500
— the blue band above.
At the midpoint, this role pays about
$143k
versus about
$190k
for comparable roles.
Based on 240 similar postings.
Employer
About Proofpoint
Proofpoint is a cybersecurity company specializing in email security, threat protection, data loss prevention, and compliance. Privately held by Thoma Bravo since 2021, it serves over 500,000 organizations including 87 of the Fortune 100.
Proofpoint currently has
7 open roles
on FindRole.
Listed pay typically runs
$166,500–$244,200
across 5 roles with salary data.
The Sr. Critical Situation Manager joins the Global Critical Situation Management Organization to manage urgent customer problems involving Proofpoint products and services. This role serves as the primary communication focal point, overseeing resolution efforts from initial identification through post-mortem analysis. Day-to-day responsibilities include leading high-severity incidents and executive escalations, providing customer-facing updates, and coordinating cross-functional teams to drive process improvements. The candidate will research incident root causes, evaluate service level agreement violations, and participate in a 24x7 on-call rotation. Required skills include proficiency with AI tools, Salesforce service cloud-based systems, and Linux command line environments. The role requires a solid understanding of Database and SaaS applications to resolve complex technical issues and maintain professional composure during high-pressure, intense customer escalations within the cybersecurity domain.
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