This role pays less than
66%
of similar roles. Most pay
$173,462–$235,750
— the shaded band above.
At the midpoint, this role pays about
$184k
versus about
$205k
for comparable roles.
Based on 240 similar postings.
Employer
About American Electric Power (AEP)
American Electric Power (AEP) is one of the largest electric utilities in the United States, delivering electricity to customers across 11 states through an extensive transmission and distribution network. Industry: Electric Utilities
American Electric Power (AEP) currently has
3 open roles
on FindRole.
Sr Architect Staff, Customer Digital Solutions leads the technology architecture and capability strategy for the Customer Digital Platforms portfolio. This role focuses on defining and implementing an AI-Driven Development Lifecycle (AI-DLC) across web, mobile, chat, call center platforms, and Gigawatt Customer systems. The position involves building a multi-year roadmap, establishing architectural guardrails, and partnering with DevSecOps and Observability teams to integrate CI/CD, automated testing, infrastructure as code, and telemetry into the development lifecycle. Key responsibilities include managing portfolio governance, reducing technical debt, and ensuring high standards for security and reliability across integrated data, API, and cloud services. The role requires expertise in enterprise architecture, software delivery transformation, and AI-enabled systems to solve complex problems regarding customer experience, platform scalability, and unified digital identity within a highly regulated utility environment.
Define and implement an AI-Driven Development Lifecycle (AI-DLC) across all stages of software production and operations.
Establish architecture guardrails, approved patterns, and quality gates for safe and reliable AI-enabled delivery.
Develop a multi-year roadmap and capability map for the customer technology ecosystem including web, mobile, chat, and call center platforms.
Partner with DevSecOps and Observability teams to establish CI/CD standards, telemetry, and automated feedback loops.
Translate business strategy into technical architecture direction, investment priorities, and executable project plans.
Lead architectural reviews and decision governance for significant initiatives and cross-channel technology changes.
Develop business cases and investment recommendations based on risk reduction, scalability, and strategic alignment.
Mentor a team of architects and analysts in systems thinking and modern engineering practices.
What we're looking for
Bachelor's degree in Computer Science, Engineering, Information Systems, Business, or a related field, or an equivalent combination of education and experience.
Relevant technology experience in enterprise architecture, digital platforms, strategy, or large-scale modernization.
Demonstrated experience defining or transforming delivery practices with AI across planning, architecture, engineering, testing, deployment, and operations.
Strong knowledge of enterprise, domain, solution, integration, data, security, cloud, application, and operational architecture.
Working knowledge of DevSecOps, CI/CD, automated testing, infrastructure as code, observability, reliability engineering, and modern production operations.
Experience developing multi-year roadmaps, business cases, modernization strategies, and investment recommendations.
Ability to influence across organizational boundaries and communicate effectively with senior business and technology leaders.
Experience with web, mobile, identity, CRM, contact center, conversational AI, or other specific technologies (preferred); relevant certifications (preferred).
AWS
Java
J2EE
System Integration
Data Platforms
Mainframe Systems
SAP
ERP
AI
Advanced Analytics
Solution Architecture
Roadmap Planning
Proof-of-Concept
System Design
Distributed Systems
Java
Go
Python
NoSQL
MongoDB
Couchbase
Relational Databases
API
Data Flow Diagrams
SLAs
SLOs
SLIs
Observability
Scalability
Fault Tolerance
High Availability