below marketmost similar roles pay hereabove market
This listing doesn't post a salary. Most similar roles pay
$127,950–$178,025.
Based on 240 similar postings.
Employer
About JPMorgan Chase
JPMorgan Chase & Co. is a global financial services firm and one of the largest banks in the world, offering investment banking, commercial banking, asset management, and consumer financial services.
JPMorgan Chase currently has
1226 open roles
on FindRole.
Listed pay typically runs
$156,750–$215,000
across 5 roles with salary data.
The Solution Analyst III – ServiceNow joins the Infrastructure Platforms Workflow product line to bridge the gap between product owners, business stakeholders, and software developers. This role involves translating complex business needs into technically feasible solutions by eliciting and documenting functional requirements, data flows, and process maps. The analyst will produce user stories, acceptance criteria, and data lineage documentation while managing a prioritized backlog and coordinating user acceptance testing. Key responsibilities include performing in-depth data analysis to identify trends and using enterprise-authorized AI capabilities to accelerate requirements synthesis and architecture documentation. Required skills include proficiency in data analytics, BI dashboard management, and Jira. Candidates must demonstrate technical writing excellence and the ability to align requirements with platform standards and reusable patterns within a complex infrastructure environment.
Elicit and document comprehensive business, functional, and data-flow requirements from stakeholders and technical teams.
Translate complex business requirements into scalable solution options involving process, data, and technical approaches.
Use enterprise-authorized AI to accelerate requirements synthesis, solution optioning, and architecture documentation.
Produce user stories, acceptance criteria, process maps, and data lineage flows to enable build and test execution.
Conduct in-depth data analysis to identify trends and provide actionable insights for key initiatives.
Manage the prioritized backlog by balancing customer demand against team capacity and delivery constraints.
Coordinate UAT planning and execution, including test scenario definition, defect triage, and closure validation.
Partner with engineering to align requirements with platform standards and reusable patterns.
What we're looking for
3+ years of experience in solutions analysis, technical program delivery, product analysis, or a related field.
Proficiency in data analytics, including data extraction, modeling, and interpretation to support decision-making.
Advanced data visualization capability with hands-on experience implementing and managing BI dashboards.
Strong technical writing skills to translate complex information into clear documentation for diverse audiences.
Advanced data fluency to work with large, diverse datasets and generate insights tied to business objectives.
Strong knowledge of Jira, including building dashboards to track and report progress.
Experience producing high-quality requirements artifacts like user stories, acceptance criteria, process flows, and data flows.
Demonstrated experience using enterprise-authorized AI capabilities for solutions analysis with strong validation habits and data sensitivity awareness.
Experience working with the ServiceNow platform (preferred).
ServiceNow Certified System Administrator (preferred).
Experience working with Agile delivery (Scrum/Kanban) and iterative refinement of requirements (preferred).
Working knowledge of APIs/integrations and how requirements translate into interface contracts and error handling (preferred).
Familiarity with operational readiness concepts and process modeling techniques (preferred).
Jira
SQL
Agile
Confluence
Lucidchart
Visio
ISO 20022
SWIFT MT/MX
CBPR+
UAT
BI Tools
Data Analytics
Workflow Diagrams
Case Management
Reconciliation
AI Tools