Software Engineering Manager, Site Reliability Support Center

PNC

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Work type
On-site
Location
Dallas, TXPhoenix, AZPittsburgh, PACleveland, OHBirmingham, ALDenver, CO
Employment
Full-time
Posted
48 days ago
Freshness
Confirmed live today

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Salary context

How this pay compares to similar roles

Similar $182k
$131k $249k
below market most similar roles pay here above market

This listing doesn't post a salary. Most similar roles pay $147,200–$216,675.

Based on 240 similar postings.

Employer

About PNC

PNC is one of the largest diversified financial services institutions in the U.S., based in Pittsburgh, PA, it provides retail banking, corporate banking, and asset management.

PNC currently has 159 open roles on FindRole.

Listed pay typically runs $91,000–$179,200 across 22 roles with salary data.

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At a glance

TL;DR · Software Engineering Manager, Site Reliability Support Center

The Software Engineering Mgr. - Site Reliability Support Center joins the Information Technology Site Reliability Center to manage and support multiple complex merchant services applications and teams. This role involves overseeing development projects, application support functions, and installation of application programs while ensuring adherence to quality standards. Key responsibilities include implementing Site Reliability Engineering best practices, managing stakeholder priorities, and coaching team members to maximize professional growth. The position requires technical knowledge of JAVA, APIs, database technologies, Linux, OpenShift, and middleware technologies. Candidates should possess competencies in Agile Development, Application Delivery Process, Design Thinking, and System Testing. The work focuses on solving business needs within the merchant services domain by improving security, enhancing customer satisfaction, and managing risks through software solutions and process improvements.

What does a Software Engineering Manager earn?

Median $214394 from 123 postings across 39 companies.

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What you'll do

  • Manage and support multiple complex merchant services applications and development teams.
  • Oversee application programming projects including development, installation, and maintenance.
  • Implement Site Reliability Engineering best practices and security improvements.
  • Monitor and maintain ongoing adherence to quality standards and compliance.
  • Analyze applications to ensure they meet business needs and technical specifications.
  • Coach team members and maximize staff contribution through professional growth and development.
  • Manage stakeholder priorities to improve business and customer satisfaction.
  • Assess and manage risks associated with business objectives and activities.

What we're looking for

  • Bachelor's degree or a comparable combination of education, job-specific certifications, and experience.
  • 5+ years of industry-relevant experience.
  • At least 3 years of prior management experience.
  • Technical experience with JAVA background (preferred).
  • Knowledge of APIs, database technologies, Linux/OpenShift, and/or middleware technologies (preferred).
  • Banking/financial industry experience (preferred).
  • Experience in Application Development, Business Management, Customer Solutions, Design, Group Problem Solving, Merchant Services, Process Improvements, Release Management, Site Reliability Engineering, Software Solutions, and UX Design (preferred).
  • Competencies in Agile Development, Application Delivery Process, Application Development Tools, Coaching Others, Design Thinking, IT Environment, Software Process Improvement, and System Testing (preferred).

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