Software Application Support Engineer, Retail Engineering
Apple Inc
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How this pay compares to similar roles
This role pays more than 73% of similar roles. Most pay $137,500–$192,625 — the shaded band above. At the midpoint, this role pays about $188k versus about $165k for comparable roles.
Based on 240 similar postings.
Employer
Apple Inc. is a multinational technology company known for designing and manufacturing consumer electronics, software, and online services, including the iPhone, Mac, iPad, and App Store. Industry: Consumer Electronics & Software
Apple Inc currently has 1984 open roles on FindRole.
Listed pay typically runs $175,000–$277,600 across 1590 roles with salary data.
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At a glance
The Software Application Support Engineer, Retail & Marcom Engineering joins the IS&T team to support internal tools by troubleshooting issues and communicating with users and stakeholders. This role involves creating, reviewing, and modifying application documentation, answering user questions, and collaborating with development teams to provide technical solutions while helping define standard practices and procedures. The position requires a candidate who can identify root causes from diverse data sources like logs, telemetry, and customer feedback. Technical requirements include basic coding knowledge of the Ruby on Rails framework, proficiency with MySQL and Postgres databases, and experience with monitoring tools such as Splunk. The role focuses on the technical infrastructure behind retail systems and marketing communications, specifically addressing the complexities of advertising, production, social, and operations technology to ensure seamless consumer experiences across various platforms.
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