This role pays more than
70%
of similar roles. Most pay
$136,475–$197,750
— the shaded band above.
At the midpoint, this role pays about
$188k
versus about
$167k
for comparable roles.
Based on 240 similar postings.
Employer
About Apple Inc
Apple Inc. is a multinational technology company known for designing and manufacturing consumer electronics, software, and online services, including the iPhone, Mac, iPad, and App Store. Industry: Consumer Electronics & Software
Apple Inc currently has
1984 open roles
on FindRole.
Listed pay typically runs
$175,000–$277,600
across 1590 roles with salary data.
The Software Application Support Engineer, Retail Engineering joins a distributed team supporting the Apple Online Store, a multi-channel elite eCommerce platform. This technical role involves providing support to business and core engineering teams by triaging incidents based on impact, devising mitigation steps, and conducting root cause analysis. The engineer will partner with engineering teams to prioritize production defects, manage on-call rotations, assess monitoring and alert needs, and maintain support documentation while performing automation and debugging of sophisticated issues. Required skills include coding in Java or Scala frameworks and strong knowledge of PL/SQL. Preferred qualifications include experience with NoSQL databases, Unix Shell Scripting, cloud infrastructure like AWS, and APM tools such as Splunk. The role requires translating complex technical topics into non-expert terminology to resolve production issues within the eCommerce domain.
Java
Distributed Systems
API Design
CI/CD
Service Observability
Automated Testing
Application Security
Secrets Management
Threat Modeling
System Architecture
Backend Engineering