This role pays more than
70%
of similar roles. Most pay
$136,150–$197,750
— the shaded band above.
At the midpoint, this role pays about
$188k
versus about
$167k
for comparable roles.
Based on 240 similar postings.
Employer
About Apple Inc
Apple Inc. is a multinational technology company known for designing and manufacturing consumer electronics, software, and online services, including the iPhone, Mac, iPad, and App Store. Industry: Consumer Electronics & Software
Apple Inc currently has
1984 open roles
on FindRole.
Listed pay typically runs
$175,000–$277,600
across 1590 roles with salary data.
The Software Application Support Engineer, Retail Engineering joins a distributed team supporting the Apple Online Store, a multi-channel elite eCommerce platform. This technical role involves providing support to business and core engineering teams by triaging incidents based on impact, devising mitigation steps, and conducting root cause analysis. The engineer will partner with engineering teams to prioritize production defects, manage on-call rotations, assess monitoring needs, and automate processes while maintaining documentation. Key responsibilities include managing knowledge transitions for new production changes and debugging sophisticated issues. Required technical skills include coding in Java or Scala frameworks, proficiency in PL/SQL, and experience with Unix Shell Scripting. Preferred qualifications include familiarity with NoSQL databases, cloud infrastructure like AWS, and monitoring tools such as Splunk to resolve complex problems within the eCommerce platform environment.
Java
Distributed Systems
API Design
CI/CD
Service Observability
Automated Testing
Application Security
Secrets Management
Threat Modeling
System Architecture
Backend Engineering