ServiceNow Product Manager
JLL (Jones Lang LaSalle)
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Market check
How this pay compares to similar roles
This role pays less than 95% of similar roles. Most pay $161,796–$215,325 — the blue band above. At the midpoint, this role pays about $120k versus about $189k for comparable roles.
Based on 240 similar postings.
Employer
AT&T is a US-based telecommunications company providing wireless, broadband, and fiber internet service along with phone and connectivity products for consumers and businesses.
AT&T currently has 92 open roles on FindRole.
Listed pay typically runs $98,100–$196,100 across 82 roles with salary data.
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At a glance
The ServiceNow ITSM Product Owner is responsible for the vision, roadmap, governance, and continual improvement of the ServiceNow IT Service Management platform. This role serves as the business owner for ITSM capabilities, ensuring the platform supports operational excellence, service delivery, and business objectives. You will partner with IT Operations, Infrastructure, Security, and Application Owners to drive process maturity, platform adoption, automation, and CMDB governance. Key responsibilities include managing the backlog, defining process standards for Incident, Change, and Problem Management, and ensuring alignment with ITIL best practices. You will utilize ServiceNow, CMDB, Service Mapping, Discovery, and Flexera software asset management. The role solves technical problems regarding operational resilience, business continuity, and disaster recovery by improving visibility into critical technology dependencies and service relationships.
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