ServiceNow Engineer

Leidos

Confirmed live yesterday High trust
Hybrid

Quick summary

Work type
Hybrid
Location
Bedford, MAMontgomery, ALBoston, MA
Salary
$87,100–$157,450 / yr
Employment
Full-time
Posted
21 days ago
Freshness
Confirmed live yesterday
Nearby
99+ roles within 25 mi

Market check

Salary context

Below market

How this pay compares to similar roles

Similar $167k
This role $122k
$73k $216k
below market most similar roles pay here above market

This role pays less than 83% of similar roles. Most pay $131,725–$201,750 — the blue band above. At the midpoint, this role pays about $122k versus about $167k for comparable roles.

Based on 240 similar postings.

Employer

About Leidos

Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations.

Leidos currently has 435 open roles on FindRole.

Listed pay typically runs $92,300–$166,850 across 351 roles with salary data.

Most-posted roles

View all roles at Leidos

At a glance

TL;DR · ServiceNow Engineer

Role Posting Log in to save

The ServiceNow Engineer joins the U.S. Air Force Cloud One Architecture and Common Shared Services program to modernize enterprise cloud services. This role focuses on improving mission resiliency, security, and cost effectiveness within a multi-cloud environment. The engineer will build and optimize Service Catalog items, record producers, and order guides using Flow Designer. Daily responsibilities include writing Business Rules, Client Scripts, UI Policies, and UI Actions, as well as designing Process Automation Designer workflows and CSM Playbooks. The position requires configuring Workspaces, managing Access Control Lists, and creating interactive dashboards. Key technical skills include ServiceNow implementation experience, CSA certification, and familiarity with DevSecOps principles and Agile methodologies like Scrum or Kanban. The work involves maintaining platform integrity through unit testing and peer code reviews.

Skills

ServiceNow Flow Designer Process Automation Designer ITSM CSM Business Rules Client Scripts UI Policies UI Actions Data Policies ACLs DevSecOps Agile Scrum Kanban Unit Testing Cloud One

What you'll do

  • Build and optimize Service Catalog items, record producers, and complex order guides using Flow Designer.
  • Write and maintain Business Rules, Client Scripts, UI Policies, UI Actions, and Data Policies.
  • Design and configure Process Automation Designer (PAD) workflows and customer-facing Playbooks.
  • Customize and support Configurable Workspaces for ITSM agents and CSM customer service representatives.
  • Manage user roles, group memberships, and configure Access Control Lists (ACLs) to secure data.
  • Update and refine forms, views, fields, and notification templates based on daily business requests.
  • Create and distribute standard reports, interactive dashboards, and automated scheduled tracking.
  • Perform unit testing in lower environments and participate in peer code reviews before production deployment.

What we're looking for

  • Must be a U.S. citizen.
  • Must possess an active Secret security clearance.
  • Must have a Bachelor’s degree and 4+ years of experience, or a Master’s degree and 2+ years of experience.
  • Must have CompTIA Security+ or an equivalent IAT-2 certification.
  • Must have ServiceNow Certified System Administrator (CSA) certification.
  • Must have experience with ServiceNow implementations.
  • Must have excellent communication, documentation, and stakeholder engagement skills.
  • Must have familiarity with DevSecOps principles and Agile methodologies such as Scrum or Kanban.
  • Must have experience with customer-facing positions and excellent customer service skills.
  • Must have experience with USAF Cloud One or Platform 1 (preferred).
  • Must have ServiceNow CAD, CIS-ITSM, and CIS-CSM certifications (preferred).

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