This role pays less than
85%
of similar roles. Most pay
$139,637–$214,000
— the shaded band above.
At the midpoint, this role pays about
$122k
versus about
$177k
for comparable roles.
Based on 240 similar postings.
Employer
About Leidos
Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations.
Leidos currently has
357 open roles
on FindRole.
Listed pay typically runs
$92,300–$166,850
across 305 roles with salary data.
ServiceNow Engineer
The ServiceNow Engineer joins the U.S. Air Force Cloud One Architecture and Common Shared Services program to modernize enterprise cloud services while improving mission resiliency, security, and cost effectiveness. This role involves building and optimizing Service Catalog items, record producers, and complex order guides using Flow Designer. The engineer will write and maintain Business Rules, Client Scripts, UI Policies, UI Actions, and Data Policies, while designing Process Automation Designer workflows and customer-facing Playbooks. Responsibilities include configuring Configurable Workspaces, managing user roles and Access Control Lists, and creating interactive dashboards. Technical requirements include experience with ServiceNow implementations, DevSecOps principles, and Agile methodologies like Scrum or Kanban. The candidate must possess a Secret clearance and CompTIA Security+ certification. Core tasks involve performing unit testing in lower environments and participating in peer code reviews before production deployment.
Build and optimize Service Catalog items, record producers, and complex order guides using Flow Designer.
Write and maintain Business Rules, Client Scripts, UI Policies, UI Actions, and Data Policies.
Design and configure Process Automation Designer workflows and customer-facing Playbooks.
Customize and support Configurable Workspaces for both ITSM agents and CSM customer service representatives.
Manage user roles, group memberships, and Access Control Lists to secure platform data.
Update and refine forms, views, fields, and notification templates based on business requests.
Create and distribute standard reports, interactive dashboards, and automated scheduled tracking.
Perform unit testing in lower environments and participate in peer code reviews before production deployment.
What we're looking for
Bachelor’s degree and 4+ years of experience, or a Master’s degree and 2+ years of experience (additional experience may be accepted in lieu of degree).
Active Secret clearance and U.S. citizenship required.
CompTIA Security+ or equivalent (IAT-2) certification required.
ServiceNow Certified System Administrator (CSA) certification required.
Experience with ServiceNow implementations is required.
Familiarity with DevSecOps principles, Agile methodologies (Scrum/Kanban), and customer-facing roles is required.
Experience with USAF Cloud One or Platform 1 (preferred).
Additional ServiceNow certifications such as CAD, CIS-ITSM, and CIS-CSM (preferred).
ServiceNow
Integration Hub
Flow Designer
Automated Test Framework (ATF)
ITSM
CSM
TPSM
UAT
Test Automation
Data Transformation
System Integration
Process Mapping
Catalog Configuration