ServiceNow CMDB & ITOM Engineer

US Bank

Confirmed live yesterday High trust
Closes in 4 days

Quick summary

Work type
On-site
Location
Irving, TXAtlanta, GAHopkins, MNMinneapolis, MNCharlotte, NC
Salary
$119,765–$140,900 / yr
Posted
9 days ago
Freshness
Confirmed live yesterday
Closes
Sep 28, 2026 (soon)

Market check

Salary context

Below market

How this pay compares to similar roles

Similar $157k
This role $130k
$103k most similar roles pay here $204k

This role pays less than 75% of similar roles. Most pay $129,625–$184,950 — the shaded band above. At the midpoint, this role pays about $130k versus about $157k for comparable roles.

Based on 240 similar postings.

Employer

About US Bank

U.S. Bank (U.S. Bancorp) is the fifth-largest bank in the United States, providing retail banking, corporate and commercial banking, wealth management, and payment services to millions of customers. Industry: Banking & Financial Services

US Bank currently has 34 open roles on FindRole.

Listed pay typically runs $119,765–$140,900 across 28 roles with salary data.

Most-posted roles

View all roles at US Bank

At a glance

TL;DR · ServiceNow CMDB & ITOM Engineer

The ServiceNow CMDB & ITOM Engineer joins the ServiceNow Software Engineering team to manage enterprise Configuration Management Database, Discovery, and Service Mapping platforms. This role focuses on improving technology visibility by mapping relationships between infrastructure, applications, and business services. The engineer will develop, configure, and enhance ServiceNow solutions while managing data ingestion, normalization, and ETL processes within an Agile environment. Key responsibilities include building features from user stories through production deployment and collaborating with infrastructure teams to support technical requirements. Required expertise includes ServiceNow ITOM Visibility development, CMDB, Discovery, Service Mapping, and cloud architecture knowledge. The candidate must possess skills in networking infrastructure, Windows and Linux operating systems, and application hosting architectures. Preferred qualifications include CSA and CAD certifications, along with experience in Common Service Data Model, ITIL principles, and large enterprise technology environments.

What you'll do

  • Develop and deliver ServiceNow solutions based on user stories and acceptance criteria.
  • Configure, enhance, and support CMDB, Discovery, and Service Mapping capabilities within the platform.
  • Manage data ingestion, normalization, and ETL processes to maintain accurate configuration records.
  • Map relationships between infrastructure, applications, technology services, and business services.
  • Execute development tasks from the backlog through production deployment in an Agile environment.
  • Perform ongoing maintenance and continuous improvement of ServiceNow ITOM capabilities.
  • Ensure all technical solutions align with established ServiceNow development standards and best practices.

What we're looking for

  • Must have 3+ years of ServiceNow ITOM Visibility development experience.
  • Must have hands-on experience with CMDB, Discovery, and Service Mapping.
  • Must have experience developing and configuring solutions on the ServiceNow platform.
  • Must have experience with data ingestion and ETL processes.
  • Must have knowledge of cloud architecture, networking infrastructure, Windows, and Linux operating systems.
  • Must have experience working in Agile software development environments.
  • Must hold a ServiceNow Certified System Administrator (CSA) certification.
  • Must hold a ServiceNow Certified Application Developer (CAD) certification.
  • Experience with Common Service Data Model (CSDM), data governance, and ITIL principles (preferred).

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