Service Improvement Architect
General Dynamics
Quick summary
Market check
How this pay compares to similar roles
This role pays less than 52% of similar roles. Most pay $159,300–$236,662 — the blue band above. At the midpoint, this role pays about $188k versus about $198k for comparable roles.
Based on 240 similar postings.
Employer
General Dynamics is a global aerospace and defense company offering a broad portfolio of products and services in business aviation, ship construction, land combat vehicles, and information technology. It serves customers in the U.S. government, allied governments, and a diverse array of commercial markets.
General Dynamics currently has 1377 open roles on FindRole.
Listed pay typically runs $124,093–$150,385 across 1184 roles with salary data.
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At a glance
The SERVICENOW ARCHITECT joins the SCITLS team to design, develop, and maintain the ServiceNow platform for USSTRATCOM. This role focuses on ensuring efficient ITSM processes and enhancing the overall user experience by designing and customizing applications, modules, and integrations to meet specific business needs. The architect will create and configure workflows, business rules, UI policies, and notifications while troubleshooting functionality issues. Technical requirements include proficiency in REST, SOAP, and JSON protocols to support seamless system integrations. The position requires a Bachelor’s Degree in an Engineering discipline and over 15 years of related experience. The work involves providing 24/7 IT services and network support for NIPRNet, SIPRNet, JWICS, and SAP/SAR environments to support strategic deterrence, nuclear operations, and global strike missions.
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