Power Platform User Support

General Dynamics

Confirmed live yesterday High trust

Quick summary

Work type
On-site
Location
Offutt AFB, NE
Salary
$72,877–$98,599 / yr
Posted
45 days ago
Freshness
Confirmed live yesterday
Nearby
72 roles within 25 mi

Market check

Salary context

Below market

How this pay compares to similar roles

Similar $202k
This role $86k
$53k $255k
below market most similar roles pay here above market

This role pays less than 99% of similar roles. Most pay $168,187–$235,750 — the blue band above. At the midpoint, this role pays about $86k versus about $202k for comparable roles.

Based on 240 similar postings.

Employer

About General Dynamics

General Dynamics is a global aerospace and defense company offering a broad portfolio of products and services in business aviation, ship construction, land combat vehicles, and information technology. It serves customers in the U.S. government, allied governments, and a diverse array of commercial markets.

General Dynamics currently has 1377 open roles on FindRole.

Listed pay typically runs $124,093–$150,385 across 1184 roles with salary data.

Most-posted roles

View all roles at General Dynamics

At a glance

TL;DR · Power Platform User Support

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The SCITLS Power Platform User Support role involves providing essential user support for the SCITLS team within the USSTRATCOM enterprise. You will support users of Power BI, Power Apps, Power Automate, and SharePoint platforms to ensure the effective operation of vital systems. Daily responsibilities include creating and maintaining collaboration and data solutions, responding to user requests, and collaborating on architecture upgrades and consolidations. You will also interface with internal and external program staff to provide data access via collaboration tools while analyzing incidents to determine priority and implementing resolutions. Required technical skills include experience with Microsoft Power BI, Power Apps, Power Automate, and SharePoint maintenance. This role supports the mission of providing 24/7 IT services and network support for NIPRNet, SIPRNet, JWICS, and SAP/SAR environments.

Skills

Microsoft Power Apps Microsoft Power Automate Microsoft Power BI Microsoft SharePoint IT Service Management ITIL CompTIA Security+ NIPRNet SIPRNet JWICS SAP/SAR SharePoint Maintenance Troubleshooting Data Solutions

What you'll do

  • Provide technical user support for Power BI, Power Apps, Power Automate, and SharePoint platforms.
  • Create and maintain various collaboration and data solutions for the organization.
  • Respond to and resolve user requests for technical assistance and troubleshooting.
  • Collaborate on architecture upgrades and system consolidations.
  • Interface with internal and external program staff to provide data access via collaboration tools.
  • Manage external account requests and resolve user access issues.
  • Analyze user requests and incidents to determine complexity and priority levels.
  • Identify and implement technical resolutions for reported system issues.

What we're looking for

  • Must be a US Citizen.
  • Must possess or be able to obtain an active Top Secret clearance with SCI eligibility.
  • Must possess or be able to obtain CompTIA Security+ within 30 days of start.
  • Must possess or be able to obtain ITIL 4 or 5: IT Service Management (ITSM) Certification within 9 months of start.
  • Must have 1+ years of related experience.
  • Must have a degree, certification, or technical training.
  • Must have experience with Microsoft Power BI, Power Apps, Power Automate, or SharePoint.
  • Must have experience providing user support, troubleshooting, onboarding, and training.

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