Service Delivery Manager, Security

State Street

Confirmed live today High trust

Quick summary

Work type
On-site
Location
Quincy, MA
Salary
$70,000–$118,750 / yr
Employment
Full-time
Posted
13 days ago
Freshness
Confirmed live today

Market check

Salary context

Below market

How this pay compares to similar roles

Similar $186k
This role $94k
$50k $254k
below market most similar roles pay here above market

This role pays less than 99% of similar roles. Most pay $155,000–$216,000 — the blue band above. At the midpoint, this role pays about $94k versus about $186k for comparable roles.

Based on 240 similar postings.

Employer

About State Street

State Street Corporation is one of the world''s largest custodian banks and asset managers, providing investment servicing, investment management, and investment research to institutional investors. Industry: Financial Services & Asset Custody

State Street currently has 351 open roles on FindRole.

Listed pay typically runs $115,000–$195,944 across 199 roles with salary data.

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View all roles at State Street

At a glance

TL;DR · Service Delivery Manager, Security

The Service Delivery Manager - Security will join the Cloud Application Secure Systems Engineering team within the Global Cyber Security organization. This role involves leading end-to-end planning and delivery across technical workstreams, specifically managing cross-functional project milestones for application security, cloud security, and secure configuration management. The successful candidate will coordinate dependencies, risks, and reporting while serving as the primary delivery interface between end users, technical leads, engineers, and third-party vendors. Key responsibilities include supporting sprint and release planning, tracking technical decisions, and ensuring process compliance. Required skills include knowledge of the software development life cycle, cloud architecture, and risk reduction. Candidates should be proficient in Confluence, Jira, and Microsoft Office, with familiarity regarding NIST frameworks and security methodologies.

What you'll do

  • Lead end-to-end planning and delivery for technical workstreams and cross-functional project milestones.
  • Coordinate security workstreams by managing planning, dependencies, risks, reporting, and stakeholder updates.
  • Track technical decisions, assumptions, and dependencies to ensure they are visible and actively progressed.
  • Support process compliance, audit activities, and continuous improvement initiatives.
  • Serve as the primary delivery interface between end users, technical leads, engineers, and third-party vendors.
  • Support sprint, release, and transition planning across development, testing, infrastructure, data, and support teams.

What we're looking for

  • 5+ years of demonstrable experience working cross-functionally in a complex IT environment.
  • 5+ years of experience in Technical Delivery, Project Management, Scrum, or Service Delivery roles.
  • Bachelor's degree in a technology-related discipline.
  • Demonstrated ability to engage stakeholders and align security outcomes with business risks and priorities.
  • Knowledge of the software development life cycle (SDLC), cloud architecture, risk reduction, and remediation.
  • Proficiency in Confluence, Jira, and the Microsoft Office suite.
  • Cyber security-related qualification (preferred).
  • 3+ years of cyber security domain experience (preferred).
  • Relevant project delivery certification such as PMP, PRINCE2, Scrum Master, Agile, or SAFe (preferred).
  • Knowledge of security frameworks and methodologies, such as NIST (preferred).
  • Security certifications, such as CISM or CISSP (preferred).

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