Senior Solutions Architect

What you'll do

• Own the technical strategy for assigned enterprise accounts from initial discovery through platform adoption.
• Lead technical evaluations including solution design, proof of value ownership, and workshop design.
• Provide expert advice on modern software development, CI/CD, security, and cloud practices to customers.
• Partner with sales teams to shape account strategies and coach colleagues on deal qualification.
• Serve as the voice of the customer by sharing feedback and use cases with Product Management.
• Create reusable technical collateral, best practice guidance, and examples for customers and partners.
• Mentor other Solutions Architects and contribute to team learning and organizational initiatives.

What we're looking for

• Experience engaging with customers in technical pre-sales, consulting, or similar roles.
• Proficiency with the end-to-end software development lifecycle, including modern DevSecOps and CI/CD workflows.
• Hands-on experience with GitLab or comparable source control, CI/CD, and collaboration platforms.
• Practical knowledge of cloud computing concepts, deployment, security, and operations.
• Ability to lead technical evaluations, including proofs of concept, proofs of value, tenders, and audits.
• Clear technical communication and presentation skills for both practitioners and senior business decision makers.
• Skill in building trusted relationships and acting as a customer advocate to internal Product, Engineering, Sales, and Marketing teams.
• Ability to travel as needed in line with GitLab’s travel policy.