This role pays less than
93%
of similar roles. Most pay
$129,375–$175,025
— the shaded band above.
At the midpoint, this role pays about
$97k
versus about
$152k
for comparable roles.
Based on 240 similar postings.
Employer
About Marqeta
Marqeta is a modern card issuing platform that provides open API technology for businesses to create, issue, and manage customized payment cards, powering payment programs for fintech companies and enterprises. Industry: Financial Technology & Card Issuing
Marqeta currently has
17 open roles
on FindRole.
Listed pay typically runs
$158,550–$198,200
across 14 roles with salary data.
As a Senior Production Support Engineer, you will join the team to serve as the primary point of contact for customers, resolving complex technical issues and translating technical jargon into user-friendly language. You will manage software updates, perform root cause analysis, and coordinate with Engineering teams to address bugs and improve service delivery. The role involves troubleshooting customer integrations, managing on-call rotations, and identifying automation opportunities to reduce toil. Key requirements include expert SQL knowledge, experience with API technologies like cURL and HTTP response codes, and proficiency with monitoring tools such as Datadog. You will operate within the card payments industry, specifically addressing challenges related to Visa and Mastercard transaction flows, 3DS, and Tokenization. This role requires strong communication skills to advocate for customer needs during product development and internal process improvements.