Senior Product Specialist

State Street

Hybrid

Quick summary

Work type
Hybrid
Location
Burlington, MA
Salary
$146,806–$180,000 / yr
Posted
2 days ago
Closes
Jun 30, 2027

Market check

Salary context

Competitive pay

How this pay compares to similar roles

Similar $172k
This role $163k
$140k most similar roles pay here $200k

This role pays less than 66% of similar roles. Most pay $150,000–$193,000 — the shaded band above. At the midpoint, this role pays about $163k versus about $172k for comparable roles.

Based on 240 similar postings.

Employer

About State Street

State Street Corporation is one of the world''s largest custodian banks and asset managers, providing investment servicing, investment management, and investment research to institutional investors. Industry: Financial Services & Asset Custody

State Street currently has 132 open roles on FindRole.

Listed pay typically runs $120,000–$180,000 across 129 roles with salary data.

Most-posted roles

View all roles at State Street

At a glance

TL;DR · Senior Product Specialist

The Senior Product Specialist at State Street Bank and Trust Company in Burlington, MA, is responsible for delivering cutting-edge infrastructure using AI and Blockchain technologies. This role involves providing technical assistance via phone and email, diagnosing software issues, recommending solutions, conducting follow-up calls with clients, and training them on the software. The specialist will also identify workarounds for bugs, automate processes through scripting, and ensure alignment of risk management practices in daily tasks. Key responsibilities include coordinating with engineering teams and third-party entities to resolve customer issues efficiently and maintaining detailed logs and resolution reports. Candidates must have a Bachelor's degree or equivalent experience in Computer Science, 5 years in Financial Technology, proficiency in SQL and relational database theory, knowledge of Oracle/Microsoft SQL Server, system administration skills, and strong analytical and communication abilities.

What you'll do

  • Diagnose software issues and recommend appropriate solutions.
  • Provide follow-up calls to clients for status updates on resolved issues.
  • Identify and implement process improvements through automation techniques.
  • Align risk management processes with daily responsibilities to mitigate risks.
  • Coordinate with engineering teams to address customer issues effectively.

What we're looking for

  • Bachelor's degree in Computer Science or related technical field and 5 years of experience in Financial Technology.
  • Proven exposure to SQL and relational database theory, including Oracle/Microsoft SQL Server.
  • Demonstrated experience in system administration and configuration management.
  • Strong communication skills for interaction with senior stakeholders.
  • Understanding of Trade Life Cycle and System Development Life Cycle.
  • Ability to work in a mission-critical production support environment.
  • Experience in solving complex technical problems with analytical mindset.

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