Senior Product Associate

JPMorgan Chase

Confirmed live yesterday High trust

Quick summary

Work type
On-site
Location
Columbus, OH
Posted
87 days ago
Freshness
Confirmed live yesterday

Market check

Salary context

How this pay compares to similar roles

Similar $181k
$139k most similar roles pay here $224k

This listing doesn't post a salary. Most similar roles pay $147,250–$213,756.

Based on 240 similar postings.

Employer

About JPMorgan Chase

JPMorgan Chase & Co. is a global financial services firm and one of the largest banks in the world, offering investment banking, commercial banking, asset management, and consumer financial services.

JPMorgan Chase currently has 1117 open roles on FindRole.

Listed pay typically runs $186,160–$215,000 across 7 roles with salary data.

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At a glance

TL;DR · Senior Product Associate

As the Senior Product Associate in Employee Experience for Agentic Performance Support, you will drive the strategy, benchmarking, implementation, and scaling of AI-powered coaching agents across the firm. You will manage the end-to-end product lifecycle, from ideation and technical documentation to delivery and continuous improvement. Your daily work involves building AI agents that generate learning content in multiple formats, identifying functional gaps, and prioritizing use cases with business and technology stakeholders. To succeed, you must possess expertise in machine learning, natural language processing, and generative AI while utilizing Agile methodologies. You will lead cross-functional teams of engineers and data scientists to deliver products that adhere to firmwide governance and ethical standards. This role focuses on the specific domain of agentic performance support to provide coaching solutions that improve employee performance through innovative technology.

What you'll do

  • Define and deliver AI agentic experiences for learning mapped to specific business outcomes.
  • Build and manage AI agents that generate learning content in multiple formats.
  • Benchmark and evaluate emerging AI technologies to identify opportunities for business impact.
  • Manage the end-to-end product lifecycle from ideation and technical documentation to implementation and scaling.
  • Develop and maintain technical documentation, process flows, and user guides for AI solutions.
  • Lead cross-functional teams of engineers and data scientists to deliver products on time.
  • Ensure all AI implementations adhere to firmwide governance, compliance, and ethical standards.
  • Track and analyze performance metrics to drive continuous improvement of AI solutions.

What we're looking for

  • Bachelor's degree in Computer Science, Engineering, Business, or a related field.
  • 3+ years of product management or project management experience focused on technology or AI-driven products.
  • Strong understanding of AI technologies including machine learning, natural language processing, and generative AI.
  • Proven experience benchmarking, onboarding, and scaling new technologies within a large organization.
  • Demonstrated ability to write clear technical documentation and process guides.
  • Experience leading cross-functional teams and managing complex, multi-phase projects.
  • Excellent stakeholder management, communication, and presentation skills.
  • Familiarity with Agile methodologies and the product development lifecycle.

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