Senior Product Associate, Claims, Disputes Fraud and Operations

JPMorgan Chase

Confirmed live yesterday High trust

Quick summary

Work type
On-site
Location
Columbus, OH
Posted
8 days ago
Freshness
Confirmed live yesterday

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Salary context

How this pay compares to similar roles

Similar $177k
$130k most similar roles pay here $224k

This listing doesn't post a salary. Most similar roles pay $139,500–$214,900.

Based on 240 similar postings.

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About JPMorgan Chase

JPMorgan Chase & Co. is a global financial services firm and one of the largest banks in the world, offering investment banking, commercial banking, asset management, and consumer financial services.

JPMorgan Chase currently has 1117 open roles on FindRole.

Listed pay typically runs $186,160–$215,000 across 7 roles with salary data.

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At a glance

TL;DR · Senior Product Associate, Claims, Disputes Fraud and Operations

As a Senior Product Associate-Claims, Disputes Fraud and Operations, you will join the team to drive product development and optimization through user research, metric analysis, and cross-functional collaboration. You will be responsible for identifying new opportunities based on customer needs, mapping journeys, and performing market analysis to inform the strategic roadmap. Your daily work involves writing requirements, epics, and user stories while managing the product development lifecycle. You will actively champion the integration of AI and automation into features and workflows to enhance efficiency. The role requires proficiency in modern IDEs like VSCode and BMAD, familiarity with AI-powered tools such as GitHub Copilot or Claude Code, and experience with Agile Delivery Frameworks. This position specifically addresses technical challenges within the claims, disputes, fraud, and operations domain of financial services.

What you'll do

  • Write requirements, epics, and user stories to support the product development lifecycle.
  • Integrate AI-powered tools and automation into product features and workflows to enhance efficiency.
  • Conduct user research, journey mapping, and market analysis to inform the strategic product roadmap.
  • Identify new product opportunities by analyzing customer needs and market trends.
  • Analyze and track key product metrics including time, cost, and quality targets.
  • Collaborate with engineering teams using modern IDEs to streamline product delivery.
  • Manage the development of products within an agile framework (ADF).
  • Plan for upstream and downstream impacts of new features on the overall user experience.

What we're looking for

  • At least 3 years of experience or equivalent expertise in product management or a relevant domain area.
  • Experience working in agile teams and using agile delivery frameworks like ADF.
  • Proficiency in the product development life cycle, including discovery and requirements definition.
  • Hands-on experience with modern development environments such as VSCode and BMAD.
  • Familiarity with AI-powered coding tools like GitHub Copilot or Claude Code.
  • Developing knowledge of data analytics and data literacy.
  • Strong communication and collaboration skills with both technical and non-technical stakeholders.
  • Experience integrating AI and automation into product development processes is preferred.

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