Senior Manager, Quality, Specialty
Airbnb
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How this pay compares to similar roles
This role pays more than 65% of similar roles. Most pay $154,100–$229,500 — the shaded band above. At the midpoint, this role pays about $214k versus about $192k for comparable roles.
Based on 240 similar postings.
Employer
Founded in 2008 and formerly known as AirBed & Breakfast, Inc., Airbnb is a global marketplace connecting travelers with hosts who offer unique accommodations, ranging from private rooms to entire homes. It operates a massive digital platform for booking stays, experiences, and travel services worldwide.
Airbnb currently has 65 open roles on FindRole.
Listed pay typically runs $200,000–$240,000 across 51 roles with salary data.
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At a glance
Senior Manager, Scaled Operations, FSI leads the Scaled Services team within the Fraud & Safety Investigations organization to build foundational infrastructure for global operations. This leadership role involves managing three teams focused on scaled implementation, internal tooling, and quality assurance. The manager is responsible for developing automated data models, building AI-ready data foundations, and creating self-service tools to improve agent efficiency across fraud and safety domains. Key responsibilities include overseeing end-to-end program launches, governing consistent quality standards, and managing the tools roadmap in collaboration with Product and Engineering teams. The ideal candidate possesses over 12 years of experience in operations or program management, including at least five years of experience managing managers. Core competencies include expertise in data architecture, metric governance, cross-functional influence, and high-stakes operational strategy to solve complex safety and fraud challenges.
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