Hyperscaler Operations Manager

GitLab

Confirmed live yesterday High trust
Remote

Quick summary

Work type
Remote
Location
Canada
Salary
$104,800–$176,400 / yr
Posted
59 days ago
Freshness
Confirmed live yesterday

Market check

Salary context

Below market

How this pay compares to similar roles

Similar $186k
This role $141k
$91k most similar roles pay here $236k

This role pays less than 80% of similar roles. Most pay $153,737–$217,512 — the shaded band above. At the midpoint, this role pays about $141k versus about $186k for comparable roles.

Based on 240 similar postings.

Employer

About GitLab

GitLab is an all-remote software company that develops an AI-powered DevSecOps platform combining source code management, CI/CD, security scanning, and project planning in a single application.

GitLab currently has 79 open roles on FindRole.

Listed pay typically runs $137,400–$213,600 across 61 roles with salary data.

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At a glance

TL;DR · Hyperscaler Operations Manager

The Hyperscaler Operations Manager joins the Ecosystem Operations team to serve as the operational architect for hyperscaler go-to-market initiatives and the primary owner for marketplace, co-sell, and funding operations. This role involves managing the technology, processes, and infrastructure supporting AWS and GCP partnerships while overseeing private offer management, billing workflows, and funding programs like SCA and MCCP. You will act as the primary relationship owner for the hyperscaler technology ecosystem, including Salesforce CRM and Tackle.io, while building AI agents to automate repetitive tasks such as reporting and co-sell registration. Key responsibilities include designing operational runbooks, managing vendor relationships, and ensuring data integrity across integrated systems. The role solves complex problems at the intersection of cloud marketplace mechanics, funding execution, and systems administration to ensure scalable operations for the organization's hyperscaler motions.

What you'll do

  • Manage end-to-end marketplace operational processes including private offer management and third-party integrations for AWS and GCP.
  • Execute hyperscaler funding initiatives such as SCA, MPOPP, and MCCP by tracking milestones and managing claim workflows.
  • Serve as the primary administrator for the hyperscaler technology ecosystem, including Salesforce CRM and Tackle.io platforms.
  • Build and deploy AI agents to automate repetitive tasks like offer status tracking and co-sell registrations.
  • Design and document comprehensive operational runbooks and process maps to ensure consistent execution across cross-functional teams.
  • Act as the primary escalation point for resolving complex marketplace, funding, and billing issues involving multiple stakeholders.
  • Maintain integration health between hyperscaler platforms, CRM systems, and downstream financial reporting tools.

What we're looking for

  • 6+ years of experience in cloud marketplace operations with direct ownership of hyperscaler-related workflows.
  • Hands-on experience with Tackle.io or equivalent cloud marketplace management platforms for AWS and GCP Marketplaces.
  • Working knowledge of Salesforce CRM, including partner objects, opportunity management, and basic administration.
  • Deep familiarity with AWS and GCP marketplace mechanics, including private offer creation, CPPO/MCPO structures, and co-sell registration.
  • Direct experience managing hyperscaler funding initiatives such as SCA, MPOPP, and MCCP.
  • Familiarity with hyperscaler co-sell operations, including AWS ACE and GCP Partner Advantage structures.
  • Demonstrated ability to design and document complex operational processes for distributed teams.
  • Hands-on experience using AI tools and building agents to automate operational workflows.

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