RMA Engineer, Staff, Hyperscaler/Server Products

Qualcomm

Confirmed live today High trust

Quick summary

Work type
On-site
Location
San Diego, CA
Salary
$141,300–$211,900 / yr
Posted
40 days ago
Freshness
Confirmed live today
Closes
Mar 16, 2027

Market check

Salary context

Below market

How this pay compares to similar roles

Similar $204k
This role $177k
$130k $247k
below market most similar roles pay here above market

This role pays less than 70% of similar roles. Most pay $173,062–$233,987 — the blue band above. At the midpoint, this role pays about $177k versus about $204k for comparable roles.

Based on 240 similar postings.

Employer

About Qualcomm

Qualcomm is a leading American semiconductor and telecommunications company based in San Diego, CA.

Qualcomm currently has 575 open roles on FindRole.

Listed pay typically runs $147,900–$221,900 across 550 roles with salary data.

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At a glance

TL;DR · RMA Engineer, Staff, Hyperscaler/Server Products

The RMA Engineer, Staff – Hyperscaler/Server Products joins the Hardware Engineering group to manage and process Return Material Authorizations for hyperscaler and enterprise server products. This role involves reviewing and logging returned components, maintaining accurate audit records, and performing root cause analysis on hardware failures down to the component level. The engineer will execute test plans for repaired units, validate server SKUs for AWS, Azure, and GCP environments, and manage inventory cycle counts. Required skills include hardware troubleshooting, debugging, and soldering, alongside knowledge of server architecture, TCP/IP, and DNS. Preferred technical proficiencies include Python, Bash, Ansible, and Puppet. The position focuses on solving hardware reliability issues within cloud infrastructure by coordinating repairs, upgrades, and return-to-service processes while ensuring compliance with ESD handling standards.

What you'll do

  • Review and log all returned server components and systems.
  • Maintain accurate RMA records and audit documentation for compliance.
  • Track return reasons and generate reports for trend analysis.
  • Diagnose hardware failures down to the component level.
  • Perform root cause analysis and support corrective actions.
  • Execute test plans for replacement parts and repaired units.
  • Validate server SKUs and configurations for hyperscaler environments.
  • Conduct cycle counts of RMA units and manage inventory.

What we're looking for

  • Bachelor's degree in Computer Science, Electrical/Electronics Engineering, Engineering, or related field and 4+ years of Hardware Engineering or related work experience.
  • Master's degree in Computer Science, Electrical/Electronics Engineering, Engineering, or related field and 3+ years of Hardware Engineering or related work experience.
  • PhD in Computer Science, Electrical/Electronics Engineering, Engineering, or related field and 2+ years of Hardware Engineering or related work experience.
  • 3-5 years in hardware troubleshooting or sustaining engineering (preferred).
  • Familiarity with hyperscaler server hardware, cloud platforms, and server validation processes (preferred).
  • Strong debugging and soldering skills, including micro miniature (preferred).
  • Knowledge of server architecture, networking, hardware interfaces, and compliance standards (preferred).
  • Experience with automation tools, scripting, and AI tools (preferred).

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