Staff RMA Engineer, Hyperscaler/Server Products

Qualcomm

Confirmed live yesterday High trust

Quick summary

Work type
On-site
Location
San Diego, CA
Salary
$134,800–$202,200 / yr
Posted
60 days ago
Freshness
Confirmed live yesterday
Closes
Jan 9, 2027
Nearby
99+ roles within 25 mi

Market check

Salary context

Below market

How this pay compares to similar roles

Similar $197k
This role $168k
$123k most similar roles pay here $241k

This role pays less than 78% of similar roles. Most pay $170,000–$223,700 — the shaded band above. At the midpoint, this role pays about $168k versus about $197k for comparable roles.

Based on 240 similar postings.

Employer

About Qualcomm

Qualcomm is a leading American semiconductor and telecommunications company based in San Diego, CA.

Qualcomm currently has 623 open roles on FindRole.

Listed pay typically runs $148,300–$222,500 across 603 roles with salary data.

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At a glance

TL;DR · Staff RMA Engineer, Hyperscaler/Server Products

Role Posting Log in to save

The RMA Engineer, Staff – Hyperscaler/Server Products joins the Hardware Engineering team to manage and process Return Material Authorizations for hyperscaler and enterprise server products. This individual is responsible for reviewing and logging returned components, performing root cause analysis on hardware failures down to the component level, and executing test plans for repaired units. The role involves validating server SKUs for AWS, Azure, and GCP environments while managing inventory cycle counts and coordinating repair processes. Key technical requirements include expertise in server architecture, networking protocols like TCP/IP and DNS, and soldering skills. Candidates should be proficient with automation tools such as Ansible and Puppet, along with scripting in Python or Bash. The role addresses critical hardware reliability and troubleshooting issues within large-scale cloud infrastructure environments to ensure product quality and maintain high standards for server performance.

Skills

AWS Azure GCP Python Bash Ansible Puppet TCP/IP DNS Soldering Root Cause Analysis Server Architecture Hardware Troubleshooting ESD Handling Microsoft Copilot Claude Gemini

What you'll do

  • Review and log all returned server components and systems.
  • Maintain accurate RMA records and audit documentation for compliance.
  • Track return reasons and generate reports for trend analysis.
  • Diagnose hardware failures down to the component level.
  • Perform root cause analysis and support corrective actions.
  • Execute test plans for replacement parts and repaired units.
  • Validate server SKUs and configurations for hyperscaler environments.
  • Conduct cycle counts of RMA units and manage inventory.

What we're looking for

  • Bachelor's degree in Computer Science, Electrical/Electronics Engineering, or a related field with 4+ years of hardware engineering experience.
  • Master's degree in Computer Science, Electrical/Electronics Engineering, or a related field with 3+ years of hardware engineering experience.
  • PhD in Computer Science, Electrical/Electronics Engineering, or a related field with 2+ years of hardware engineering experience.
  • Experience in hardware troubleshooting or sustaining engineering for 3 to 5 years.
  • Proficiency in debugging and soldering skills, preferably involving micro miniature components.
  • Knowledge of server architecture, networking protocols like TCP/IP and DNS, and various hardware interfaces.
  • Experience with automation tools such as Ansible and Puppet, along with scripting in Python or Bash.
  • Familiarity with hyperscaler server hardware, cloud platforms (AWS, Azure, GCP), and ESD handling standards.

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