Senior Enablement Program Manager

Datadog

Confirmed live yesterday High trust
Hybrid

Quick summary

Work type
Hybrid
Location
Salary
$116,000–$155,000 / yr
Posted
24 days ago
Freshness
Confirmed live yesterday

Market check

Salary context

Below market

How this pay compares to similar roles

Similar $200k
This role $136k
$102k most similar roles pay here $249k

This role pays less than 89% of similar roles. Most pay $168,150–$231,300 — the shaded band above. At the midpoint, this role pays about $136k versus about $200k for comparable roles.

Based on 240 similar postings.

Employer

About Datadog

Datadog, Inc. is an American company that provides an observability service for cloud-scale applications, providing monitoring of servers, databases, tools, and services, through a SaaS-based data analytics platform.

Datadog currently has 266 open roles on FindRole.

Listed pay typically runs $161,000–$205,000 across 138 roles with salary data.

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At a glance

TL;DR · Senior Enablement Program Manager

Senior Enablement Program Manager, TS joins the Technical Solutions Enablement team to empower global post-sales organizations including Support, Customer Success, and Sales Engineering. This role involves owning the end-to-end strategy and execution of complex, high-visibility enablement programs for Global Support Engineering. You will manage multiple concurrent workstreams, translate business goals into multi-quarter roadmaps, and design comprehensive metrics frameworks to measure change adoption. Key responsibilities include building executive-ready materials, conducting needs assessments, and designing training frameworks to support workflow changes at scale. The role requires expertise in change management, organizational development, and instructional design methodologies like ADDIE or Kirkpatrick. You will utilize tools such as Asana, Jira, Confluence, Slack, and Docebo while implementing AI-powered workflows and automation. Success depends on leveraging Salesforce and LMS data to drive measurable impact across the global technical solutions organization.

What you'll do

  • Manage the end-to-end strategy and execution of complex, multi-region enablement programs for global support teams.
  • Build cross-functional relationships with senior leaders to align on priorities and drive accountability across departments.
  • Translate business goals and OKRs into multi-quarter program roadmaps with clear communication of trade-offs.
  • Design and implement metrics frameworks using Salesforce and LMS data to measure program effectiveness and adoption.
  • Create executive-ready materials that translate complex data and regional insights into structured narratives for leadership.
  • Conduct needs assessments and stakeholder interviews to identify gaps and inform enablement strategy.
  • Develop tools, resources, and training frameworks to support large-scale workflow changes for technical teams.
  • Implement AI-powered workflows and automations to increase the efficiency of reporting and content creation.

What we're looking for

  • Bachelor's degree and 6–8 years of experience in enablement, program management, or change management, or a Master's degree with 4+ years.
  • Proven track record leading complex, multi-quarter programs independently with high visibility.
  • Expert ability to manage senior stakeholder relationships and influence outcomes without positional authority.
  • Data-driven approach to designing measurement frameworks and analyzing Salesforce and LMS data.
  • Exceptional communication skills for creating executive-ready materials and presenting to senior leadership.
  • Expertise in change management and organizational development with a required PROSCI/ADKAR certification or equivalent.
  • Proficiency with program management tools like Asana and Jira, and collaboration platforms like Confluence and Slack.
  • Experience in technical support organizations, instructional design methodologies, or high-growth SaaS environments (preferred).

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