Senior Director, Product Management, Post-Purchase Experiences and Platforms

Affirm

Confirmed live today High trust
Remote

Quick summary

Work type
Remote
Location
Remote
Salary
$340,000–$375,000 / yr
Posted
18 days ago
Freshness
Confirmed live today

Market check

Salary context

Above market

How this pay compares to similar roles

Similar $220k
This role $358k
$159k $398k
below market most similar roles pay here above market

This role pays more than 99% of similar roles. Most pay $185,612–$254,012 — the blue band above. At the midpoint, this role pays about $358k versus about $220k for comparable roles.

Based on 240 similar postings.

Employer

About Affirm

Affirm is a buy-now, pay-later (BNPL) financial technology company that offers point-of-sale installment loans to consumers, allowing them to split purchases into fixed monthly payments with transparent terms. Industry: Financial Technology & Consumer Lending

Affirm currently has 61 open roles on FindRole.

Listed pay typically runs $195,000–$255,000 across 58 roles with salary data.

Most-posted roles

View all roles at Affirm

At a glance

TL;DR · Senior Director, Product Management, Post-Purchase Experiences and Platforms

The Senior Director, Product Management (Post-Purchase Experiences and Platforms) leads a large, multi-domain product organization focused on the end-to-end repayments journey. This leader manages a team of approximately 15 product managers to define the multi-year strategy for how customers manage and repay loans. Key responsibilities include overseeing app and web experiences, consumer payment platforms, payment success, and support for customers in delinquency, collections, bankruptcy, or financial hardship. The role requires balancing customer needs with risk, compliance, and business economics to improve credit outcomes. Candidates must demonstrate expertise in consumer fintech, lending, payments, and servicing within regulated environments. Required skills include strategic thinking, analytical judgment, and proficiency with AI-assisted tools to drive cross-functional alignment across Engineering, Risk, Operations, Legal, and Finance departments.

What you'll do

  • Manage and develop a high-performing organization of approximately 15 product managers and people managers.
  • Define the multi-year vision for the end-to-end repayments journey, including app, web, and payment platforms.
  • Set the product strategy for collections, recoveries, credit reporting, and financial hardship platforms.
  • Establish success metrics for payment performance, delinquency, transaction costs, and operational efficiency.
  • Balance product decisions between customer trust, risk management, and long-term loan economics.
  • Drive cross-functional alignment with Engineering, Risk, Legal, and Finance to translate strategy into execution.
  • Build scalable platform capabilities to support international markets and complex regulatory requirements.
  • Communicate investment priorities and performance tradeoffs to executive stakeholders.

What we're looking for

  • 15+ years of product management experience, including leading large teams of product managers and people managers across multiple domains.
  • Deep experience in consumer fintech, lending, payments, servicing, collections, or another regulated financial environment.
  • Proven ability to define and execute multi-year strategies spanning customer experiences, complex platforms, and operational capabilities.
  • Strong customer, technical, and analytical judgment to balance customer outcomes, risk, compliance, and business economics.
  • Track record of driving alignment and execution across Engineering, Analytics, Risk, Operations, Legal, Compliance, Finance, and executive leadership.
  • Exceptional leadership and communication skills to create clarity, influence senior stakeholders, and develop strong product leaders.
  • Proficiency with AI-assisted tools to accelerate analysis, decision-making, and team effectiveness.
  • Bachelor’s degree or equivalent practical experience.

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