This role pays more than
95%
of similar roles. Most pay
$147,743–$219,625
— the shaded band above.
At the midpoint, this role pays about
$263k
versus about
$184k
for comparable roles.
Based on 240 similar postings.
Employer
About Cloudflare, Inc
Cloudflare is a prominent cloud services and security company that provides content delivery network (CDN), DDoS mitigation, and Zero Trust security services to millions of internet properties.
Cloudflare, Inc currently has
104 open roles
on FindRole.
Listed pay typically runs
$185,000–$254,000
across 46 roles with salary data.
Senior Customer Engineer, Majors - NYC serves as a trusted technical advisor and primary architect within the go-to-market organization. You will guide enterprise clients through the entire lifecycle, from pre-sales technical validation and architectural design to onboarding and expansion. Your daily work involves mapping complex infrastructure—including DNS, CDN, Zero Trust, Network Security, and Workers—to tailored solutions while managing proof of concepts and technical evaluations. To succeed, you must possess expertise in internet fundamentals like BGP, TCP/UDP, and SSL/TLS, alongside proficiency in security protocols such as WAF and Bot Management. You will also utilize AI-augmented workflows, LLMs, and scripting languages like Python, JavaScript, or Go to automate tasks. This role solves critical performance, security, and reliability challenges for enterprise customers by translating complex technical capabilities into measurable business outcomes across the global network.
Lead technical discovery and map customer infrastructure to Cloudflare products like DNS, CDN, and Zero Trust.
Design and present architectural diagrams and tailored solutions to address specific security and performance challenges.
Manage the full customer lifecycle from pre-sales validation through onboarding, deployment, and expansion.
Create migration blueprints and provide step-by-step technical guidance for customer engineering teams.
Drive commercial growth by identifying cross-sell opportunities and leading QBRs to demonstrate ROI to executives.
Automate routine tasks like RFP responses and telemetry monitoring using AI agents and LLMs.
Develop internal and external technical resources, including standard operating procedures and architectural best practices.
What we're looking for
Must have experience in customer-facing technical roles such as Solutions Engineering, Customer Engineering, or Technical Account Management.
Ability to design and articulate complex enterprise network and security architectures.
Proven track record of operating in a quota-carrying or revenue-aligned environment with an understanding of SaaS metrics.
Excellent communication skills to translate technical concepts into business outcomes for both engineers and C-level executives.
Must demonstrate depth in at least four areas: Internet fundamentals, Security, Performance, AI Proficiency, Coding/Scripting, or Developer Platform Fluency.
Experience creating and delivering technical enablement such as workshops, code samples, or documentation (preferred).
Experience with LLM orchestration, RAG architectures, and model-access controls (preferred).
Understanding of regulatory requirements such as PCI DSS, HIPAA, and SOC 2 (preferred).
Undergraduate or graduate degree in Computer Science, Engineering, or a related field.
Must be authorized to receive software or technology controlled under U.S. export control laws.