Senior Associate, Consumer Retention Marketing

DoorDash, Inc

Confirmed live yesterday High trust

Quick summary

Work type
On-site
Location
New York, NYSan Francisco, CASeattle, WALos Angeles, CASunnyvale, CAChicago, ILAustin, TXDenver, COAtlanta, GAMiami, FLBoston, MAWashington, DC
Salary
$83,000–$122,000 / yr
Posted
3 days ago
Freshness
Confirmed live yesterday

Market check

Salary context

Below market

How this pay compares to similar roles

Similar $167k
This role $102k
$67k most similar roles pay here $230k

This role pays less than 97% of similar roles. Most pay $119,050–$214,000 — the shaded band above. At the midpoint, this role pays about $102k versus about $167k for comparable roles.

Based on 240 similar postings.

Employer

About DoorDash, Inc

DoorDash, Inc. is an American company operating online food ordering and food delivery. It trades under the symbol DASH. With a 56% market share, DoorDash is the largest food delivery platform in the United States.

DoorDash, Inc currently has 192 open roles on FindRole.

Listed pay typically runs $148,200–$218,000 across 170 roles with salary data.

Most-posted roles

View all roles at DoorDash, Inc

At a glance

TL;DR · Senior Associate, Consumer Retention Marketing

Senior Associate, Consumer Retention Marketing joins the Consumer Retention Marketing team to build lasting relationships with customers through personalized, scalable, cross-channel experiences. This role focuses on the core marketplace by launching and iterating on CRM programs that drive growth and retention across various segments including Grocery, Convenience, Alcohol, and Retail. You will manage end-to-end campaign execution, including strategy, audience planning, QA, launch, and reporting for email, push notifications, and in-app messaging. Key responsibilities involve creating lifecycle workflows, testing offer cadences, and analyzing impacts on order rates and revenue. The ideal candidate possesses over four years of experience in CRM or email marketing and is proficient with ESPs, SQL, HTML, and data visualization platforms like Tableau or Periscope. You will collaborate across functions to solve the challenge of engaging and resurrecting customers within a complex delivery ecosystem.

What you'll do

  • Develop CRM campaign strategies for both automated lifecycle flows and ad-hoc communications.
  • Execute end-to-end campaigns across email, push notifications, and in-app messaging platforms.
  • Create and maintain workflow strategies including offer design, cadence planning, and audience testing.
  • Analyze the impact of marketing initiatives on key business metrics like order rate and revenue.
  • Collaborate with cross-functional teams to develop campaign strategy briefs based on user behavior.
  • Manage CRM reporting dashboards to monitor trends and provide data-driven recommendations.
  • Perform creative ideation and optimization for retention marketing assets.

What we're looking for

  • You must have 4+ years of experience in CRM or email marketing.
  • You must have deep familiarity with CRM technology, including ESPs and marketing automation platforms.
  • You must possess a Bachelor’s degree or equivalent experience.
  • You must have an analytical mindset with strong attention to detail.
  • You must be a strong writer and communicator.
  • You should have basic knowledge of SQL, HTML, and data visualization platforms like Tableau or Periscope (preferred).
  • You should have knowledge of email industry best practices including contact strategies, targeting, segmentation, A/B testing, and analytics (preferred).

More like this

Similar roles

Senior Associate, B2B Performance Marketing

DoorDash, Inc

New York, NY +11 39 days ago $83,000$122,000
SaaS Account-Based Marketing (ABM) Paid Search Paid Social Display Salesforce Marketo HubSpot Sigma Looker Tableau Power BI ChatGPT Claude AI Tools Demand Generation
4+ yrs exp

Senior Associate, Growth Marketing, Consumer

DoorDash, Inc

Chicago, IL +12 37 days ago $83,000$122,000
Meta Snap TikTok Google Sheets Excel SQL Python A/B Testing Paid Social App Display Web & App Tracking Attribution Performance Marketing Data Analysis
4+ yrs exp

Manager, B2B Retention

DoorDash, Inc

New York, NY +11 39 days ago $142,800$210,000
CRM Braze SMS Push Notifications In-app Messaging Sigma Tableau Data Visualization Segmentation Retention Marketing
5+ yrs exp