Manager, B2B Retention

DoorDash, Inc

Confirmed live yesterday High trust

Quick summary

Work type
On-site
Location
New York, NYSan Francisco, CASunnyvale, CALos Angeles, CAChicago, ILDenver, COBoston, MAAustin, TXAtlanta, GAMiami, FLSeattle, WAWashington, DC
Salary
$142,800–$210,000 / yr
Posted
31 days ago
Freshness
Confirmed live yesterday

Market check

Salary context

Competitive pay

How this pay compares to similar roles

Similar $178k
This role $176k
$135k most similar roles pay here $218k

This role pays more than 55% of similar roles. Most pay $146,450–$210,000 — the shaded band above. At the midpoint, this role pays about $176k versus about $178k for comparable roles.

Based on 240 similar postings.

Employer

About DoorDash, Inc

DoorDash, Inc. is an American company operating online food ordering and food delivery. It trades under the symbol DASH. With a 56% market share, DoorDash is the largest food delivery platform in the United States.

DoorDash, Inc currently has 187 open roles on FindRole.

Listed pay typically runs $144,800–$212,950 across 166 roles with salary data.

Most-posted roles

View all roles at DoorDash, Inc

At a glance

TL;DR · Manager, B2B Retention

Manager, B2B Retention, DoorDash for Business joins the B2B Retention Marketing team to build lasting relationships through personalized, scalable, cross-channel experiences. This role focuses on creating communications and lifecycle programs to increase adoption and activation of the DoorDash for Business product suite for both company administrators and their end users. You will develop, test, and implement CRM strategies using email, push notifications, SMS, and in-app messaging while managing end-to-end campaigns from strategy brief to launch. The role requires expertise in CRM technology including ESPs like Braze, segmentation tools, and data visualization platforms such as Sigma or Tableau. You will collaborate with product, engineering, and operations teams to solve the challenge of driving engagement within a B2B2C model by providing tailored resources and education to maximize business utility at scale.

What you'll do

  • Develop and implement CRM strategies using email, push notifications, SMS, and in-app messaging to improve business metrics.
  • Create personalized lifecycle programs to increase product adoption and activation for both administrators and end-users.
  • Execute end-to-end marketing campaigns from initial strategy briefs through build, QA, and launch.
  • Manage the creative review process by collaborating with designers and copywriters to produce campaign assets.
  • Identify target audience segments and develop frameworks to personalize communications based on specific user needs.
  • Analyze campaign results to establish benchmarks and create regular performance reports for stakeholders.
  • Lead cross-functional communication strategies by partnering with product, engineering, and operations teams.

What we're looking for

  • Bachelor’s degree or equivalent experience.
  • 5-7+ years of experience in marketing or growth overall.
  • 4+ years of experience in lifecycle, email, CRM, or retention marketing.
  • Experience working in B2B / B2B2C (preferred).
  • Familiarity with CRM technology including ESPs, segmentation tools, and complex data structures.
  • Braze experience is a plus.
  • Strong analytical skills to create data-driven campaigns and share impact.
  • Familiarity with data visualization platforms such as Sigma or Tableau.

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