Support Engineer
GitLab
Quick summary
Market check
How this pay compares to similar roles
This role pays more than 53% of similar roles. Most pay $140,000–$206,450 — the shaded band above. At the midpoint, this role pays about $170k versus about $173k for comparable roles.
Based on 240 similar postings.
Employer
GitLab is an all-remote software company that develops an AI-powered DevSecOps platform combining source code management, CI/CD, security scanning, and project planning in a single application.
GitLab currently has 79 open roles on FindRole.
Listed pay typically runs $137,400–$213,600 across 61 roles with salary data.
Most-posted roles
At a glance
Senior Assigned Support Engineer (AMER) joins the global Support Engineering team to serve as a trusted technical advisor for large enterprise customers. You will manage complex support cases from triage through resolution, ensuring environment stability and performance. Day-to-day responsibilities include troubleshooting critical issues using logs and tools like strace, collaborating with Product and Development teams to influence roadmaps, and creating reusable documentation. The role requires advanced Linux systems administration knowledge, proficiency in Ruby or Bash scripting, and familiarity with MVC frameworks like Ruby on Rails. You will also navigate CI/CD implementations and DevOps technologies such as Kubernetes and serverless platforms. This position solves technical challenges within the DevSecOps space, specifically focusing on resolving infrastructure issues, managing service interruptions, and providing expert guidance on GitLab and CI/CD workflows to prevent operational disruptions for high-value clients.
What you'll do
What we're looking for
More like this
GitLab
GitLab
Oracle
Oracle
Oracle
Oracle